Teradici Remote Workstation Card Firmware 4.7.4 Release Notes

Release Status: General Availability (GA)

A recently identified issue has been reported which affects connectivity from any Teradici PCoIP Software Client. Zero Client connectivity is not affected. We are working to resolve this issue as soon as possible and recommend you use firmware 4.7.5 for Tera2 Remote Workstation Cards to maintain a usable session with the Teradici PCoIP Software Client. 

Release Overview:

Tera2 PCoIP Remote Workstation Card Firmware 4.7.4 includes stability fixes, an important audio fix when used with Linux, and is required to support locally terminated Wacom Tablets. This firmware is specific to Tera2 Remote Workstation Cards and cannot be used on Zero Clients. This article  provides a summary of key feature additions, compatibility notes, and known issues for this firmware release.

Important Notes:

  • If you are connecting your workstation to Tera2 zero clients with an attached Wacom Tablet, you require Tera2 zero client firmware version 4.8.0p91(available through the PCoIP Host Software for Linux 4.7.0 GA package).
  • Firmware 4.5.1 or 4.6.0 will be used as a minimum firmware required prior to moving to any newer release of PCoIP firmware.
  • Individual releases are provided for Tera2 processor-based products, and a combined format for PCoIP Management Console 1.x.

Key Release Details
Fixed an issue where audio may not work when using Linux.

Improved system stability under WAN connections with higher than normal packet loss (i.e. greater than 1%).


Supported FW matches with Management Console
Tera2 Zero Client_Firmware2,3 Tera2 Host Card_Firmware2,3
(not supported by MC 2.0 -2.1)
Tera1 Zero Client_Firmware1 Tera1 Host Card_Firmware1 PCoIP Management Console Version3

(not supported by MC 2.0 -2.1)

-EOL -EOL 2.1
5.0.0 4.7.2
(not supported by MC 2.0 -2.1)
-EOL -EOL 2.0.x
4.8.0p91 for Wacom Tablet users
4.7.2 4.7.1 4.7.1 1.10.5-1.10.3
4.8.0 4.7.1 4.7.1 4.7.1 1.10.5 - 1.10.3
4.7.1 4.7.1 4.7.1 4.7.1 1.10.5 - 1.10.2
4.6.0 4.6.0 4.6.0 4.6.0 1.10.5 - 1.10.1
4.5.1 4.5.1 4.5.1 4.5.1 1.10.5 - 1.10.1
4.2.0 4.2.0 4.2.0 4.2.0 1.10.5 - 1.10.0
4.1.2 4.1.2 4.1.2 4.1.2 1.10.5 - 1.9.1
4.1.0 4.1.0 4.1.0 4.1.0 1.10.5 - 1.9.0
4.0.3 4.0.3 4.0.2 4.0.2 1.10.5 - 1.8.0
4.0.2 4.0.2 1.10.5 - 1.8.0
4.0.1 4.0.1 1.10.5 - 1.8.0
4.0.0 4.0.0 1.10.5 - 1.8.0

1 Tera1 Products: While mixed firmware release operation is not tested, firmware up to 4.7.1 is compatible with 4.7.0, 4.6.0, 4.5.1, 4.2.x, 4.1.x, 4.0.x, 3.5.x, 3.4.x, 3.3.x 3.2.x and 3.1.x releases.

2 Tera2 Products (Applies to firmware releases after FW 4.7.1): It is generally recommended that the latest version of zero client firmware be used with the latest version of Remote Workstation Card Firmware.

3 Deployments using Tera2 Zero Clients running firmware 5.0.0 must use PCoIP Management Console 2.x to manage Tera2 zero clients. Remote Workstation Cards are not supported by PCoIP Management  Console 2.0.0 - 2.1.  To manage Remote Workstation Cards, PCoIP Management Console 1.x.x is required.


Key Resolved Issues
Minor bug fixes and enhancements


Key Known Issues

9418. Customer reports of PCoIP devices crashing when many devices are simultaneously running on the fall-back IP address. Workaround: Set the Enable Static IP Fallback to false via PCoIP Management Console.

29742. Wacom tablets often failing to be mapped to the required monitor in the session. Workaround: Disconnect and then Re-connect the PCoIP session.

44124/44120. When using a Teradici PCoIP Software Client, the PCoIP session freezes after a short period of use on a repeated cycle of approximately 5-10 seconds. Workaround: Downgrade to Remote Workstation Card firmware 4.7.2.