Teradici Remote Workstation Card Firmware 4.7.0 Release Notes

Release Status: General Availability (GA)

Release Overview: PCoIP® Firmware 4.7.0 GA is firmware for Tera1 and Tera2 zero clients and PCoIP Remote Workstation Cards. This article will provide a summary of key feature additions, compatibility notes, and known issues for this firmware release.

This firmware update includes interoperability support for CounterPath’s Bria Virtualized Edition softphone for Tera2 zero clients, a fully SIP compatible solution that may be deployed with Cisco, Avaya, Mitel, and many other SIP compliant call servers.

Important Notes:

  • Firmware 4.5.1 or 4.6.0 will be used as a minimum firmware required prior to moving to any newer release of PCoIP firmware.
  • Individual releases are provided for Tera1 and Tera2 processor-based products, and a combined format for PCoIP Management Console.
  • Tera1 is supported with Horizon 6.0 and below only. Horizon 6.1 and above are not supported with Tera1.
Key Release Details Products Platforms
Tera1 Tera2 Workstation VMware
Horizon
Amazon
Workspaces

VoIP Unified Communications Softphone support. 
This firmware update includes interoperability support for CounterPath’s Bria Virtualized Edition softphone, a fully SIP compatible solution that may be deployed with Cisco, Avaya, Mitel, and many other SIP compliant call servers.

The key benefit of this solution is the offloading of all VoIP call traffic from the data center, and instead routing calls directly between client endpoints.

Bria Virtualized Edition is available at CounterPath’s online retail store.

Wacom Tablets
This release adds support for locally rendering the cursor when movement is initiated by a Wacom tablet attached to a Tera2 zero client that is connected to a Linux remote Workstation.

For more information about enabling this feature in the host software, see “PCoIP® Host Software for Linux User Guide” (TER1104006).

Zero client packet capture tool

A new diagnostic tool that lets you capture network packets on the zero client.

Load Balancer Support for Amazon WorkSpaces
Zero Client can now connect to a PCoIP Connection Manager for Amazon WorkSpaces behind an Amazon Web Service Elastic Load Balancer.


 

Compatibility Notes:
Products Platforms
Tera1 Tera2 Workstation VDI  AWS  

This PCoIP firmware is compatible with the release of VMware Horizon View that was generally available when this firmware was released. It is also compatible with one major release of Horizon View prior to this. Other versions of Horizon View may also be compatible, but will need to be verified in your specific deployment environment.
The version of Horizon View available at the time of this firmware release was Horizon 6.0

Deployments using the PCoIP Management Console to manage Tera2 endpoints must use PCoIP MC release 1.8.1 or newer.

Using the latest release of the PCoIP Management Console is recommended.

Deployments using the PCoIP Management Console to manage Tera1 endpoints must use PCoIP MC release 1.7.0 or newer.

Using the latest release of the PCoIP Management Console is recommended.

   
While mixed firmware release operation is not tested, firmware 4.7.0 is compatible with 4.6.0, 4.5.1, 4.2.x, 4.1.x, 4.0.x, 3.5.x, 3.4.x, 3.3.x 3.2.x and 3.1.x releases.

 

Firmware 4.0.0 and later is not interoperable with firmware releases 3.0 and earlier.

Note: PCoIP firmware 4.5.1 or 4.6.0 will be used as a minimum firmware requirement prior to moving to release 4.7.0 or newer.

 

 

Key Resolved Details Products Platforms
Tera1 Tera2 Workstation VMware
Horizon
Amazon
Workspaces

10228. During a DNS query, FQDN resolution (e.g. VCS broker address) fails, giving users a "failed to contact broker" error message.

10214. Zero client OSD listed the Portuguese ANBT (Brazil) keyboard as the "Português" keyboard.

10064. The Connection State now correctly shows "Connected to TERA2321 client" in the AWI host information page when a TERA2321 based zero client is connected to a TERA2220 based host card.

 


Dual

   

10042. When connected to a Remote Workstation Card, the "zero client control panel" is not visible when the power button is pressed and the zero client has displays connected on ports other than port 1.

     

10024. Previously under some conditions, you might be asked to change the password again after you have changed it.

 

16454. Zero clients will no longer consistently show the Not Trusted state of the View Connection Server address in the Radius next token input dialog screen. The Radius login dialog screen will now correctly show the proper trust state.

     

9904. Zero Client denies self-signed Certificates for 802.1X EAP-TLS sessions

9687. The Zero Client will reboot when configured in Direct to Host mode with "Wake-On-LAN Enabled + Custom Address" and the custom host IP address set to 0.0.0.0.

9988. Resolved an issue with packet loss due to CRC errors may be observed in the case where a Tera 2 zero client is connected to a Tera 2 host card by a direct Ethernet cable (i.e. no switches).

13100 - A PCoIP session will no longer freeze and get disconnected under severe network impairment.

 

Key Known Issues:
Products Platforms
Tera1 Tera2 Workstation VDI  AWS 

10370. Zero clients and Remote Workstation Cards will not fetch DNS SRV records (pcoip-broker, pcoip-tool, pcoip-vcs) that were added after the endpoints being booted. If the records existed before boot time, the records fetch properly. Workaround: Reset the zero client or Remote Workstation Card in order to fetch the added DNS SRV record.

9573. Persistent Auto Connect timer stops when calibrating a touch screen on the OSD. Workaround: Click Cancel to close the timer and manually connect again.

9398. Occasionally when a VMware Virtual Machine (VM) with a PCoIP smart card component installed is connected to a PCoIP zero client with a smart card reader. The user opens a RDP session from the VM to another PC and performs some smart card actions inside the RDP session. If the RDP session ends while the smart card is being accessed then smart card applications on the VM freeze and are unable to access the smart card. Workaround: Disconnect and reconnect the smart card reader to unblock the smart card applications.

14409. If you log off a Win7-64 View session with a zero client during an active Logitech 9000 video session the zero client can freeze at a black screen. Workaround: Power cycle the zero client or disconnect the VM session via the zero client disconnect button or the CTRL + ALT + F12 shortcut if enabled.

P2000. On rare occasions, USB peripherals (HID devices) disconnect randomly. Workaround: Unplug and plug in the USB cable from the zero client or power cycle the zero client.

19539. Some customers have reported an issue with certain USB devices when they have an invalid VID (Vendor ID), the device is not detected. Teradici are currently investigating this issue.

 

20968. Enhanced logging levels not set correctly on Tera1 zero clients. When USB enhanced logging is selected in AWI it shows Unified Communications in the event log. When Video enhanced logging is selected in the AWI it shows USB in the event log. The only way to obtain enhanced Video logging is to roll the firmware back to 4.6.0 or earlier.