Teradici APEX 2800 Software 1.0.0 Release Notes

Release Status: General Availability 

Release Overview:

Teradici APEX 2800 Software 1.0.0 release has been supersceded by APEX 2800 Software 1.0.1 is a software release for the APEX 2800 Server Offload Card for use with VMware View virtual desktops. 

For information on APEX 2800 Software 1.0.1 see: Teradici APEX 2800 Software 1.0.1 Release Details (15134-951)

Release Details:

  • PCoIP encode offloading for 64 displays at a resolution up to 1920x1200.
    (there is no limit on the number of VMs on the server, but only the most active 64 displays will be offloaded)
  • 300 Million pixels per second capability
  • Dynamic image resource management to offload the most active displays which maximizes the card benefit. 
  • Support for display offload priority with 5 priority levels
  • Support for VMware View 4.6, 5.0 or later
  • Support for VMware ESXi 4.1 U1 and ESXC 4.1 U2 (ESXi 5.0 targeted for March 2012 release)
  • Support for up to 128 displays offloaded with 2x APEX 2800 cards in the VDI server

Compatibility Notes:

  • The APEX 2800 ESXi drivers are specific to the ESXi build
  • VMware View 4.6 virtual desktops
  • VMware View 5.0 virtual desktops
  • Deployments using PCoIP zero client devices to connect to View virtual desktops should install PCoIP firmware 3.5.0 or later on the zero client devices.
  • APEX 2800 PCIe Card reference T2800H0100, Rev 2

Note: ESX is not supported (ESXi only)

Resolved Issues:

  • N/A

Known Issues:

  • Extreme server stress conditions can sometimes cause the server to crash
  • This issue is resolved in Teradici APEX 2800 Software 1.0.1 Release Details (15134-951)
  • Occasional end user experience impact. 
  • Under heavy pixel processing loads and a constrained bandwidth or high packet loss environment, APEX offloading may contribute to some additional screen update latency compared to non-offloaded use.  This issue is resolved when the workload is reduced, or bandwidth availability increases.
  • View Client error and session closure
  • In very rare cases, the View Client whose display is offloaded may close the connection abruptly.  User will need to reconnect to the VM.
  • 'pcoip-ctrl -I' shows an invalid device utilization value
  • IT managers should ignore the device utilization from the pcoip-ctrl -I command. 
  • The informational output shows an invalid value for the device utilization.  The statistic actually reports the embedded processor utilization in the APEX 2800 device.  This value should report the APEX 2800 device utilization from 0-99. 

The above known issues are under investigation. Please subscribe to this knowledge base item to receive updates.