Teradici Remote Workstation Card Firmware 4.7.2 Release Notes

Release Status: General Availability (GA)

Release Overview:

PCoIP® Firmware 4.7.2 GA is firmware for Tera2 PCoIP Remote Workstation Cards (not Zero Clients) release includes stability fixes and support for Remote Workstation solutions using Wacom tablets connected to Tera2 Zero Clients (see Important Notes). This article will provide a summary of key feature additions, compatibility notes, and known issues for this firmware release.

Important Notes:

  • If you are connecting your workstation to Tera2 zero clients with an attached Wacom tablet, you require Tera2 zero client firmware version 4.8.0p91(available through the PCoIP Host Software for Linux 4.7.0 GA package).
  • Firmware 4.5.1 or 4.6.0 will be used as a minimum firmware required prior to moving to any newer release of PCoIP firmware.
  • Individual releases are provided for Tera2 processor-based products, and a combined format for PCoIP Management Console 1.x.
Key Release Details

Improved local cursor support for remote workstations connected to a Tera2 zero client with an attached Wacom tablet (Linux only)

Bug fixes to improve stability

Increased Lossless build efficiency when high bandwidth is available

First release of firmware that applies only to the Remote Workstation Card

Added event logging support PCIe enumeration times exceeding 1 second

  • "PCI Init completed late (duration <value> ms - FAIL - exceeded 1 sec)"


Supported FW matches with Management Console
T2 Zero Client_Firmware2,3
T2 Host Card_Firmware2,3
T1 Zero Client_Firmware 1
T1 Host Card_Firmware 1
PCoIP Management Console Version 3
5.0.0 4.7.2 - - 2.0.0
4.8.0p91 for Wacom Tablet users
4.7.2 4.7.1 4.7.1 1.10.4-1.10.3
4.8.0 4.7.1 4.7.1 4.7.1 1.10.4 - 1.10.3
4.7.1 4.7.1 4.7.1 4.7.1 1.10.4 - 1.10.2
4.6.0 4.6.0 4.6.0 4.6.0 1.10.4 - 1.10.1
4.5.1 4.5.1 4.5.1 4.5.1 1.10.4 - 1.10.1
4.2.0 4.2.0 4.2.0 4.2.0 1.10.4 - 1.10.0
4.1.2 4.1.2 4.1.2 4.1.2 1.10.4 - 1.9.1
4.1.0 4.1.0 4.1.0 4.1.0 1.10.4 - 1.9.0
4.0.3 4.0.3 4.0.2 4.0.2 1.10.4 - 1.8.0
4.0.2 4.0.2 1.10.4 - 1.8.0
4.0.1 4.0.1 1.10.4 - 1.8.0
4.0.0 4.0.0 1.10.4 - 1.8.0

1 Tera1 Products: While mixed firmware release operation is not tested, firmware up to 4.7.1 is compatible with 4.7.0, 4.6.0, 4.5.1, 4.2.x, 4.1.x, 4.0.x, 3.5.x, 3.4.x, 3.3.x 3.2.x and 3.1.x releases.

2 Tera2 Products (Applies to firmware releases after FW 4.7.1): It is generally recommended that the latest version of zero client firmware be used with the latest version of Remote Workstation Card Firmware.

3 Deployments using Tera2 Zero Clients running firmware 5.0.0 must use PCoIP Management Console 2.0.0 to manage Tera2 zero clients.  Remote Workstation Cards are not supported by PCoIP Management  Console 2.0.0.  To manage Remote Workstation Cards, PCoIP Management Console 1.x.x is required.


Key Resolved Issues

31981. If a tablet is configured for left handed orientation or the tablet is mapped to a single monitor in a multi-monitor setup, a script must be run on the workstation to configure the tablet. This script must be run each time a session is connected or when a tablet is connected to the client during a session. The tablet configuration commands must not be entered until the tablet is recognized by the Wacom driver running on the workstation, which can take 15 seconds or more after connecting a session.

33697. Fixed issue where the host card PCIe enumeration exceeds 1 second.

29881. The client id was not set to 1 when using MAC address in DHCP option 61. This caused some DHCP servers to not receive an IP address.


Key Known Issues

9418. Customer reports of PCoIP devices crashing when many devices are simultaneously running on the fall-back IP address. Workaround: Set the Enable Static IP Fallback to false via PCoIP Management Console.

29742. Wacom tablets often failing to be mapped to the required monitor in the session. Workaround: to disconnect/connect a session, run the required script and the tablets are mapped.

36934. Audio may not work when using Linux. Workaround: downgrade to firmware 4.7.1