Teradici PCoIP Hardware Accelerator (APEX 2800) Software 2.5.1 Release Notes

Release Status: General Availability (GA)

Release Overview:

This release includes an updated set of drivers for only the Virtual Machine to allow support for the latest version of VMware Horizon View (Up to 6.1.1) and ESXi 6.0. This release provides support for Horizon View 6.1.1, and has no other added features or fixes from the 2.5.0 set of drivers.

    The Hypervisor drivers are specific to the ESXi version being used, while the VM driver installer package is compatible with any supported version of VMware Horizon. Each package contains the following files:

    • VM driver in all packages: apex2800-2.5.1-rel-45934.exe
    • ESXi driver specific versions: (example for ESXi 6.0 apex2800-rel-
    • Administrator Guide
    • Release Notes
    • EULA
    • Readme
    Key Release Details

    APEX 2800 driver release 2.5.1 includes support for:

    Compatibility Notes

    Teradici PCoIP Hardware Accelerator (APEX)

    • APEX Low Profile PCIe card reference T2800H0101, Rev 01
    • APEX MXM for HP Blade servers, card reference T2800H0200, Rev 01
    • Amulet HotKey DXM-A APEX for Dell "M" Blade servers

    ESXi Driver Release 2.5.0 tested with:

    • ESXi 6
    • ESXi 5.5 Update 2
    • ESXi 5.1 Update 3
    • ESXi 5.0

    VMware View Driver Release 2.5.0 tested with:

    • VMware Horizon 6.1
    • VMware Horizon 6.0
    • VMware Horizon 5.3
    • VMware Horizon 5.2
    • VMware Horizon 5.1
    • VMware Horizon 5.0

    Virtual Operating Systems

    • Windows 8.1 64 (Windows 8 is not supported)
    • Windows 7 32/64 bit
    • Windows Server 2008 R2

    Key Resolved Issues
    13379/(5050). An image may not build to a completely lossless state if a user drags the image around while the build-to-lossless process is occurring.
    13184/(5046). Reports of a Purple Screen event have occasionally occurred on ESXi 5.0.0 servers with an MXM mezzanine card installed. Teradici is currently investigating this problem.
    13490. Occasionally a user's screen may go blank. The screen will return to normal after a second.

    Key Known Limitations
    Some customers have reported occasional profile application issues on HP Virtual Connect with the PCoIP Hardware Accelerator installed. Under investigation. Please open a ticket if you experience this issue.
    In some occasions, you might experience a reduction of frame per seconds in a GPU Pass through environment (vDGA).
    4574/(6622). With certain workload types, the Horizon View client output frame rate is sometimes slightly lower when a display is being processed by the PCoIP Hardware Accelerator. Teradici PCoIP zero clients are unaffected.
    5049/(13373). If a user drags a window while a VMotion migration is in progress, the session may freeze and stop responding.
    26165. The offload indicator (red dot) when enabled might be in the wrong spot on monitor with resolution of 2560 x 1080
    25939. the frames per second reported in pcoip server log are incorrect. The number should be ignored
    25663. pcoip_server or syslog server logs are flooded with "WARNING: All descriptors are in use" message when in an APEX session with vGPU.
    26090. Occasionally when switching active windows,  remnants of the last active window remain on the current window.

    The above known issues are under investigation. Please subscribe to this knowledge base item to receive updates.