Teradici PCoIP Hardware Accelerator (APEX 2800) Software 2.5.3 Release Notes¶
Release Status: General Availability (GA)
Release Overview:
This release includes an updated set of drivers for the Virtual Machine to allow support for the latest version of VMware Horizon (Up to 7.0). This release also adds support for Windows 10 as the guest OS.
To avoid compatibility issues, please familiarize yourself with the following knowledge base article.
The Hypervisor drivers are specific to the ESXi version being used, while the VM driver installer package is compatible with any supported version of VMware Horizon. Each package contains the following files:
- VM driver in all packages: apex2800-2.5.3-rel-46443.exe
- ESXi driver specific versions: (example for ESXi 6.0 apex2800-rel-2.5.3.46443-esxi.6.0.0.zip)
- EULA
- Readme
Key Release Details |
APEX 2800 driver release 2.5.3 includes support for:
Notable changes:
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Compatibility Notes |
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Teradici PCoIP Hardware Accelerator (APEX) |
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ESXi Driver Release 2.5.3 supports: |
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VMware View Driver Release 2.5.3 supports: |
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Virtual Operating Systems |
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Key Resolved Issues |
24691. Disabled Teradici PCoIP Hardware Accelerator (APEX 2800) alerts that are logged in VMware vSphere for all log levels except when the APEX log level is set to 3 (debug). The default APEX log level is 2 (info). To enable APEX log level to 3 (debug), do the following from VMware ESXi command line:
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37731. When displays are offloaded to APEX, caching will not be enabled. This addresses many imaging artifact issues that some users have been experiencing. |
Key Known Limitations |
Some customers have reported occasional profile application issues on HP Virtual Connect with the PCoIP Hardware Accelerator installed. Under investigation. Please open a ticket if you experience this issue. |
In some occasions, you might experience a reduction of frame per seconds in a GPU Pass through environment (vDGA). |
29428. Same patch ID for APEX ESXi driver across different ESXi versions does not work for VUM Workaround: Edit the id tags of the vmware.xml & TERA2_045408.xml files by inserting the ESXi specific version number in the file name. Example: The xml id tag <id>TERA2_046443</id> would now include release number 6.0.0 and become <id>TERA2_6.0.0_046443</id>. File locations
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4574/(6622). With certain workload types, the Horizon client output frame rate is sometimes slightly lower when a display is being processed by the PCoIP Hardware Accelerator. Teradici PCoIP zero clients are unaffected. |
5049/(13373). If a user drags a window while a VMotion migration is in progress, the session may freeze and stop responding. |
26165. The offload indicator (red dot) when enabled might be in the wrong spot on monitor with resolution of 2560 x 1080. |
25939. The frames per second reported in pcoip server log are incorrect. The number should be ignored |
25663. pcoip_server or syslog server logs are flooded with "WARNING: All descriptors are in use" message when in an APEX session with vGPU. |
26090. Occasionally when switching active windows, remnants of the last active window remain on the current window. |
The above known issues are under investigation. Please subscribe to this knowledge base item to receive updates.