Connecting to Teradici Cloud Access Software

Teradici Cloud Access Software, also known as Cloud Access Software, is a Teradici application that enables users to remotely access a physical or virtualized remote workstation using the PCoIP protocol without having to install a PCoIP Remote Workstation Card. To ease administration burdens, consider brokering with Teradici's Cloud Access Manager or a third party broker compatible with the PCoIP broker protocol. Teradici technology partners with compatible connection brokers can be found here. See the appropriate broker documentation for brokering requirements and configuration steps.

The Cloud Access Software supports two deployment scenarios using Auto Detect and PCoIP Connection Manager Zero Client session connection types:

  • Deskside deployment: Connecting directly to a physical workstation.

  • Data center deployment: Connecting to a physical or virtualized workstation either directly, brokering with Teradici's Cloud Access Manager, or via a compatible third-party broker from one of our technology partners such as Leostream.

This topic includes information on the following sections:

Prerequisites

Before connecting a Tera2 PCoIP Zero Client to a workstation running the Teradici Cloud Access Software, ensure that the following prerequisites are in place:

  • You are using a Tera2 PCoIP Zero Client (TERA2321 or TERA2140 processor) to connect.
  • The remote workstation has Cloud Access Software installed.
    For details on available Cloud Access hosts, see the Teradici Cloud Access Architecture Guide
    For workstation requirements and Cloud Access Agent installation details, see the respective agent Administrators' Guide found at the Teradici support site.
  • If using a broker, see the appropriate broker documentation.

Configuration Options

For both deskside and data center deployments, the following session connection types are available for PCoIP Zero Client-to-Cloud Access Software connections:

Connection Instructions

Before connecting, you will need to know the IP address or Fully Qualified Domain Name (FQDN) of your physical or virtualized workstation if you are connecting directly (deskside deployment). If you are connecting using a third-party broker (data center deployment), you will need to know the IP address or FQDN of the PCoIP Connection Manager. See the documentation from your equipment supplier for instructions on how to configure your broker.

Type 'https://' before the IP address or fully qualified computer name

The syntax of the Server URI (uniform resource identifier) field on the Session page requires https:// before the IP address or FQDN. If you do not enter it, https:// will automatically be inserted when you click OK.

Connecting Using Auto Detect

This connection type automatically detects which broker protocol a connection server is using so users in a mixed environment (for example, one that uses View Connection Servers and PCoIP Connection Managers) do not have to manually reconfigure the session type each time they switch brokers.

To connect using Auto Detect connection type:

  1. From the Options > Configuration > Session menu on the Tera2 PCoIP Zero Client’s OSD, select the Auto Detect connection type.
  2. In the Server URI field, enter the FQDN or IP address of one of the following and click OK:
    • Your workstation, if you are connecting directly.
    • PCoIP Connection Manager, if you are connecting through a third-party broker.
  3. Click the Connect button.
  4. When prompted, enter your login credentials.

After you make a successful connection using Auto Detect, the IP address or FQDN of your host is automatically saved in the Server drop-down list on the OSD Connect dialog, along with the IP address or FQDN of any other hosts to which you have connected.

Connecting Using PCoIP Connection Manager

To connect using the PCoIP Connection Manager connection type:

  1. From the Options > Configuration > Session menu on the Tera2 PCoIP Zero Client’s OSD, select the PCoIP Connection Manager connection type.
  2. In the Server URI field, enter the FQDN or IP address of one of the following and click OK:
    • Your workstation, if you are connecting directly.
    • PCoIP Connection Manager, if you are connecting through a third-party broker.
  3. Click the Connect button.
  4. When prompted, enter your login credentials.

Advanced settings

For details about advanced settings, see OSD: PCoIP Connection Manager Session Settings.

Connecting Using PCoIP Connection Manager + Auto-Logon

To connect using the PCoIP Connection Manager and Auto-Logon connection type:

  1. From the Options > Configuration > Session menu on the Tera2 PCoIP Zero Client’s OSD, select the PCoIP Connection Manager + Auto-Logon connection type.
  2. In the Server URI field, enter the FQDN or IP address of one of the following, and click OK:

    • Your workstation, if you are connecting directly.
    • The PCoIP Connection Manager, if you are connecting through a third-party broker.
  3. Enter the user name, password, and domain name for the user to be automatically logged in.

  4. Click the Connect button.

Advanced settings

For details about advanced settings, see OSD: PCoIP Connection Manager + Auto-Logon Session Settings.