SNMP Overview

Knowledge of using and configuring Simple Network Management Protocol (SNMP) and an SNMP manager is required before enabling SNMP. See your SNMP manager documentation.

Simple Network Management Protocol (SNMP) allows an administrator to monitor hardware and software endpoints through an SNMP agent. The agent can be enabled on the device you are monitoring, and a SNMP manager can then view the data. From the AWI SNMP page you can enable or disable the SNMP agent. Once enabled, enter the auth and priv password values. The SNMP manager also requires configuration with the correct user name and protocols for SNMPv3 authentication. The SNMPv3 manager must use a username of pcoip_authpriv, using another value will cause the connection to fail. The authentication password provides user authentication using the SHA protocol while the private password provides the encryption key using the AES protocol.

Teradici has provided a MIBv2 and User Guide for download to help collect PCoIP related data on the PCoIP endpoint.

SNMP Configuration

Setting Default AWI OSD Management Console
Enable SNMP Disabled
SNMPv3 Auth Password
SNMPv3 Priv Password

From the AWI SNMP page, you can enable or disable the device’s SNMP agent.


To configure SNMPv3 perform the following steps:

  1. From the AWI, select Configuration > SNMP.

  2. Select Enable SNMP check box.

    When enabled, the device enables the PCoIP SNMP agent to respond to SNMP requests. Disabling the SNMP agent prevents it from responding to SNMP requests and from generating traps. It also ensures that the PCoIP SNMP MIB cannot be accessed.

  3. For SNMPv3 Auth Password, enter an 8 - 16 character password to identify the agent with the manager.

  4. For SNMPv3 Priv Password, enter an 8 - 16 character password to activate encryption of the data stream with the manager.

  5. Click Apply.

SNMPv3 Manager Tool

For connectivity from the SNMPv3 manager, configure the manager with the username of pcoip_authpriv. Using another value will cause the connection to fail.