All external connectors on Tera2 PCoIP Remote Workstation Cards are for diagnostic purposes. Jumpers J15 and J25 are configurable and their functions are described below.

The picture below shows the location of the jumpers on a Tera2 PCoIP Remote Workstation Card.

Card Jumper Pins

Jumper J15 Reset Parameters

This jumper will reset parameters on the host card back to factory default settings.

To reset:

  1. Place the jumper on pins 2 and 3 on a PCoIP Remote Workstation Card. If installed into the host PC, ensure the host PC has no power supplied to it.

  2. Power on the host PC and wait until the heartbeat pulse is visible on the PCoIP Remote Workstation Card. The PCoIP heartbeat LED flashes twice quickly followed by a slight pause.

  3. Power down the host PC containing the PCoIP Remote Workstation Card.

  4. Put jumper back to pin 1-2.

  5. Power on the host PC.

Software Reset Parameters

Using jumper 15 is generally not required as you can reset the PCoIP Remote Workstation Card parameters from the AWI (Configuration > Reset Parameters).

Jumper J25 Isolated Ground

Adjustment of the ground jumper is not normally required. The power button output from the host card is isolated so that it can be connected to the motherboard in either polarity. Some motherboards do not work with an isolated input and thus require the ground jumper to be installed. This is done by shorting pins 2-3 which requires the power cable to match polarity with the motherboard pins. When left on the default settings (pins 1-2 shorted), the polarity of the power cable is ignored as the power button is now isolated.


There are 4 LEDs on the back of the Tera2 PCoIP Remote Workstation Card that serve the same purpose on both the dual and quad cards. The 2 PCoIP LEDs show the health of the PCoIP Remote Workstation Card and the 2 NIC LEDs indicate the NIC status.


  • PCoIP Heartbeat Red LED has a heartbeat icon above it. This LED will normally blink indicating normal operation

  • PCoIP Status Green LED has a PCoIP icon below it. This LED will be solid green when in session.

  • NIC RJ45 Green LED indicates network activity. This LED blinks during network activity indicating normal operation.

  • NIC RJ45 Yellow LED indicates the connections state and is solid when a network connection is established.