Establishing a PCoIP Session to a Remote Workstation Card

After successfully completing the installation steps, the PCoIP Remote Workstation Card will connect to the network when the workstation is powered on. By default, DHCP is enabled on the Remote Workstation Card to allow your DHCP server to assign an IP address to the Remote Workstation Card. If your network does not support DHCP, the card's default IP address will be The PCoIP Remote Workstation Card is configured to accept connections from any peer which will allow you to initiate a PCoIP session from a PCoIP Zero Client, or software client. Finally the PCoIP Remote Workstation Card TLS Security Mode is set to Maximum Compatibility: TLS 1.1 or higher with RSA keys by default. This setting can be set to a more secure setting of Suite B: TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption if your connecting client has a compatible setting.

Session Security Setting

Ensure your PCoIP client has a matching session setting if you are having issues connecting to the PCoIP Remote Workstation Card.

When using a PCoIP software client, the IP address of the PCoIP Remote Workstation Card must be known. If using a PCoIP Zero Client and the IP address is not known, you have the option of using SLP discovery. To use SLP discovery, it must be enabled. This setting is located on the Remote Workstation Card AWI Discovery page.

For information on how to configure a connection to a PCoIP Remote Workstation Card using a Teradici PCoIP® Software Client or PCoIP® PCoIP Zero Client, see the latest Administrators' Guide for the client your are using, available from the Teradici support site.

Using SLP

  • A PCoIP Zero Client configured to use SLP reports the first 10 responding PCoIP Remote Workstation Cards. If you do not see the MAC or IP address of your card, you can try reconnecting the PCoIP Zero Client to the network after powering down some or all of the host PCs that you do not want to connect to and see if your IP/MAC address is displayed.

  • Service Location Protocol (SLP) can dynamically discover devices without requiring prior knowledge of their whereabouts on the network. SLP host discovery requires the PCoIP Zero Client and host PC to reside on the same subnet. You also need to know the IP address and/or MAC address of the Remote Workstation Card so you can select it from the list of available hosts. In addition, the Remote Workstation Card must be configured to accept any peer or to accept the specific MAC address of the PCoIP Zero Client. If the card was previously configured, you can configure this setting from the PCoIP Remote Workstation Card AWI. See Configuring a Session page.