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Contacting Support

If you encounter any problems installing, configuring, or running the Graphics Agent, you can create a support ticket with Teradici.

Before creating a ticket, be prepared with the following:

The Teradici Community Forum

The PCoIP Community Forum enables users to have conversations with other IT professionals to learn how they resolved issues, find answers to common questions, have peer group discussions on various topics, and access the PCoIP Technical Support Service team. Teradici staff are heavily involved in the forums.

To visit the Teradici community, go to