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Locating Agent Log Files

Log files for the PCoIP agent are located in the following directories by default. If you changed your agent's location during installation, the log files will be in your custom location instead.

Component Log file location
Graphics Agent for Windows %programdata%\Teradici\PCoIPAgent\logs
PCoIP Server PCoIP Server%programdata%\Teradici\PCoIPAgent\logs

Note: Bundling log files for support

When investigating issues with Teradici support, you may need to provide a support file which includes system log files. Instructions are provided here.