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PCoIP Graphics Agent for Windows Installation Guide

Before you proceed with installation, a few prerequisites must be met.


These instructions assume you have already built the remote desktop machine, and that the machine meets the agent's requirements.

The PCoIP Graphics Agent has additional requirements for GPU acceleration. Make sure your machine is configured with a supported card before you start. We'll install the correct driver as part of this process, so you don't need to worry about that yet.

A few other things to confirm before proceeding:

  • The desktop machine requires the following ports to be open: TCP 443, TCP 60443, TCP 4172, and UDP 4172.

  • Your GPUs must be licensed with their manufacturers (if required).

  • You should be able to run applications as an administrator.

  • The PCoIP Agent must be able to execute PowerShell scripts. If your PowerShell execution policy set to Restricted, the execution policy will be automatically changed so installation can proceed. If the agent cannot execute PowerShell scripts or change the execution policy, the installation will fail.

  • If you are using a PCoIP Local License Server, PCoIP Local License Server, you'll need to know it's URL and port numbers.

Installation Overview

Once your prerequisites are in place, you can proceed with installation. Here's a brief overview of the process:

  1. Connect to the machine using RDP.

  2. Install the appropriate GPU drivers for your system.

  3. Download or transfer the PCoIP Graphics Agent for Windows installer to the system.

  4. Install the PCoIP Agent using one of these methods:

    • Using the installer's setup wizard for a guided, interface-driven process, or

    • Silently using a script

  5. If required, configure the agent software.

  6. Disconnect the RDP session.

  7. Connect to the desktop using a PCoIP client.

If you're ready to start, connect to your machine with an RDP client and proceed to Installing GPU Drivers.