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Logging into the AWI

To log into the Administrator Web Interface web page for a PCoIP Remote Workstation Card.

  1. Using a web browser, enter the PCoIP Remote Workstation Card's IP address in the address bar. According to network requirements, this address may be either a static or dynamic address as follows:

    • Static IP Address: The IP address is hard-coded and must be known.

    • Dynamic IP Address: The Dynamic Host Configuration Protocol (DHCP) server dynamically assigns the IP address. You can get it from the DHCP server.

  2. From the Log In page, enter the administrative password. The default value is blank.

    OEM default settings

    PCoIP Remote Workstation Cards default settings can be changed by OEM manufacturers. Reference your OEM documentation to ensure a smooth deployment.

    Log In Screen
    AWI Log In Page

  3. To change idle timeout (the time after which the user is automatically logged off), select an option from the Idle Timeout drop-down menu.

  4. Click Log In.

Some PCoIP devices do not require a password to log in

Passwords on PCoIP endpoints when manufactured are determined by the OEMs. Some have placed a default password while others do not have password protection enabled. recommends using the PCoIP Management Console to manage endpoint password configuration. You can enable/disable password protection for these endpoints from the Management Console profile page. Then complete the following tasks:

  • EDIT the profile containing your endpoint type
  • select the appropriate endpoint type tab (DUAL or QUAD)
  • from the SECURITY property group you will be able to configure the password options for the endpoints contained in this profile

If configured in the firmware defaults by the OEM manufacturer, the Initial Setup page appears the first time you log in. You can configure audio, network, and session parameters on this page. After you click Apply, the Home page appears for each subsequent session. This page provides an overview of the device status.

If a warning message appears when you try to log in, then a session is already in progress on that device. Only one user can log into a device at one time. When a new user logs in, the current session is ended and the previous user is returned to the Log In page.


The Password page lets you update the local administrative password for the device. You can access this page from the Options > Password menu. The password can be a maximum of 20 characters.

Unknown AWI password

Take care when updating the client password as the client may become unusable if the password is lost.

Contact your manufacturer for your devices AWI default password

Contact your manufacturer to obtain the default password for your device’s AWI.