Skip to content

Installing the Windows Client

This section describes how to install and uninstall the Software Client for Windows for Windows.

Before You Begin

Before installing the Software Client for Windows:

  • Log in as an administrator to the client machine.
  • Close any existing Software Client for Windows applications.

Installing the Software Client Using the Wizard

  1. Double-click the Software Client for Windows installer executable (pcoip-client.exe) to begin installation.

  2. Follow the prompts to specify installation locations, and to agree to any licenses.

    Microsoft Visual C++ Redistributable package

    The libraries in this package are required by the Software Client for Windows. If they aren't already installed, a wizard will launch and install them for you.

  3. Click Finish to complete installation and close the installer.

Installing the Software Client Silently from the Command-line

The following section outlines how to install the Anyware Software Client in silent mode. To perform the silent installation, you must first authorize the application to run in silent mode. On Windows computers, use the /S switch on the command line when launching the installer in the Command Prompt.

Silent installation uses default options

The silent installer uses default settings and options. For example, a silent installation won't create a desktop shortcut.

  • Run the installer executable from the command line:

    <path-to-installer>\pcoip-client.exe /S
    

    where <path-to-installer> is the full path to the folder containing the pcoip-client.exe executable.

Uninstalling the Software Client

  1. Click Start (or Search Windows for Windows 10).

  2. In the search box, type Add or remove programs and press Enter.

  3. Select Anyware Client from the list of programs.

  4. Click the Uninstall/Change button above the list.

Troubleshooting PCoIP Session Connection Issues

If you encounter issues with your PCoIP session, see this KB article. This article details some potential causes and fixes for common connection issues.