Skip to content

2.1 Release Notes

The Teradici PCoIP License Server is a standalone service that runs on a Linux (RHEL or CentOS) machine and handles both PCoIP session license registrations and PCoIP session request authorization.

Most PCoIP deployments use Teradici's automatic cloud licensing service, and do not need a local license server. If your deployment cannot use cloud licensing, either because the site is not connected to the public internet or you need to retain control of your own session licenses, the Teradici PCoIP License Server is required.

Obtaining the Software

Installation methods are different for internet-connected and unconnected sites. Find the instructions for your environment here:

Important Notes and Requirements

Online deployments must upgrade to version 2.1 before August 21, 2018

License Server versions 2.0 and 2.0.1 will stop working in online systems on August 21, 2018 due to a certificate change on teradici.compliance.flexnetoperations.com. Online License Server deployments should upgrade before that date.

The Online License Server 2.1 is not affected by this change.

Activation codes for License Server 1.x incompatible with License Server 2.x

Activation codes for License Server 1.x are not compatible with License Server 2.x. Customers with License Server 1.x licenses should review information provided by Teradici via email prior to upgrading to License Server 2.x. Contact Teradici sales (sales@teradici.com) for additional information.

Release Overview

Increased visibility into license activation files used in offline deployments

This release adds the ability to view the contents of the request.bin and response.bin files used to activate licenses in offline deployments. See


Related Documents and Software

  • Teradici PCoIP® License Server 2.0 Online Administrators’ Guide
  • Teradici PCoIP® License Server 2.0 Offline Administrators’ Guide

Release History

VersionDateDescription
2.1June 2018Minor release
2.0.1April 2018Bug fix release
2.0January 2018Major change from version 1.x

Compatibility

  • Operating system: RHEL 7+, CentOS 7+
  • Cloud: AWS EC2, Microsoft Azure (tech preview)
  • On-Premises: VMware ESXi 6.0+

Resolved Issues

Online License Server 2.1 is not affected by certificate change on Aug 21, 2018 (68939)

The online License Server versions 2.0.0 and 2.0.1 will stop working Aug 21, 2018 due to a certificate change on teradici.compliance.flexnetoperations.com.

The Online License Server 2.1 is not affected by this change.

Known Issues

Sudden shutdown of the PCoIP License Server can cause database corruption (79544)

If the license server is shut down suddenly and cannot be shut down cleanly, the trusted storage database may become corrupted. A corrupted database will prevent the flexnetls-TERADICI service from starting.

When the flexnetls-TERADICI service cannot start due to a corrupted database, you will see various error messages in the log file at /var/log/flexnetls-TERADICI/pcoip-license-server.log.  Example messages: "FATAL Encryption error in file null", or "ERROR flexnetls_licenses:database flush".

Workaround:

Delete the trusted storage, and re-start the flexnetls-TERADICI service. Instructions can be found in the Teradici License Server Administrator's Guide (Troubleshooting → General Issues → To rebuild the trusted storage database).

License Server may fail to upgrade to 2.1 (72671)

License Server fails to upgrade to 2.1 if * You initially deployed License Server 2.0 prior to February 2018 (version 2.0.0.376 Beta) * AND you upgraded once to either version 2.0.0.384 (stable) or 2.0.1.389 (stable)

If this applies to you, follow the workaround steps below prior to upgrading to License Server 2.1.

Workaround:

Online License Server workaround: 

  1. Stop license Server
sudo systemctl stop flexnetls-TERADICI
  1. remove trusted storage
sudo rm -rf /var/opt/flexnetls/ 
  1. Upgrade license server
sudo yum upgrade pcoip-license-server
  1. Once the new license server 2.1.0 is installed and started, change the default password  and check the licenses. It should have the same licenses as before
sudo pcoip-set-password -p 1P@ssw0rd!
pcoip-view-license

Verify license is available.

Offline License Server workaround: 

  1. Return the license first
pcoip-activate-offline-license -g -a KEY -c 0

Copy the binary file to internet access machine and upload the binary file to https://teradici.flexnetoperations.com Copy the response file to the license server

pcoip-activate-offline-license -r FILE

Verify license is returned by running pcoip-view-license

  1. Stop license Server
sudo systemctl stop flexnetls-TERADICI
  1. remove trusted storage
sudo rm -rf /var/opt/flexnetls/ 
  1. Upgrade license server. Please review Offline license server administrator guide for installation instructions 

  2. Activate the license again.