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PCoIP Support Bundler Tool

Teradici may request a support file from your system to help troubleshoot and diagnose PCoIP issues.

To create a support file:

  1. Open a PowerShell command prompt.
  2. Set the PowerShell execution policy to allow the script to run:
    Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass
    
  3. Launch the support bundler:

path-to-unzipped-sdk-package"/sdk/examples/support-bundler/pcoip-client-support-bundler.ps1
The file will be created and placed in the $env:ProgramData\Teradici\Support\ directory.