Installing GPU Drivers on Windows Desktops¶
Before installing the PCoIP Agent, you need to install the correct driver for your configured GPUs. RDP into your machine and then proceed with the installation instructions below.
The correct driver versions for release 22.04 are shown below. Be sure to install the specified driver, and not the latest available version. Teradici qualifies Graphics Agent support against the driver versions listed here.
Documentation for download and installation of these drivers is provided by their manufacturers. As a convenience, we've provided the current locations of relevant third-party documentation here. While we do our best to keep these links up to date, Teradici does not control these resources or their locations and it's possible that they could break.
Install GPU Drivers on ESXi and KVM Hypervisors¶
| Instance Type | Supported GPUs | Supported NVIDIA GRID driver version | Installation instructions |
|---|---|---|---|
| ESXI or KVM | GPUs as listed in NVIDIA's GRID release notes. | GRID 14.0 (511.65)+ | Download the driver directly from NVIDIA and follow their instructions to install. You can only access this driver if you have purchased a corresponding card. |
Install GPU Drivers on Physical PCs¶
| Instance Type | Supported GPUs | Supported NVIDIA driver version | Installation instructions |
|---|---|---|---|
| Physical PC |
Consumer-grade cards:1
|
Use the latest 511.09+ driver for your supported GPU | Download the driver directly from NVIDIA and follow their instructions to install. You may only have access to this driver if you have purchased a corresponding card. |
Install GPU Drivers on AWS Instances¶
| Instance Type | Supported GPUs | Supported NVIDIA GRID driver version | Installation instructions |
|---|---|---|---|
| EC2 G3 | NVIDIA M60 | GRID 14.0 (511.65)+ | Download the driver from Amazon using the AWS Tools for Windows PowerShell, as documented by Amazon. |
| EC2 G4dn | NVIDIA T4 | GRID 14.0 (511.65)+ | Download the driver from Amazon using the AWS Tools for Windows PowerShell, as documented by Amazon. G4dn instances must also include NVIDIA licensing, as documented by NVIDIA. |
| EC2 G4ad | AMD Radeon Pro V520 | 20.10.25.04 | Download the driver from Amazon using the AWS Tools for Windows PowerShell, as documented by Amazon. |
Install GPU Drivers on Azure NV-series Instances¶
| Instance Type | Supported GPUs | Supported NVIDIA GRID driver version | Installation instructions |
|---|---|---|---|
| Azure NV, NVv3 | NVIDIA M60 | GRID 13.1 (472.329)+ | Download from Microsoft. |
| Azure NVv4 | AMD Radeon MI25 | 21.Q2 | Follow the instructions in Microsoft's Azure documentation. |
Install GPU Drivers on Google Cloud Instances¶
| Instance Type | Supported GPUs | Supported NVIDIA GRID driver version | Installation instructions |
|---|---|---|---|
| Google Cloud instances | NVIDIA P4, P100, T4 | GRID 13.1 (472.329)+ | Installer available here. |
Install GPU Drivers on Other Instance Types¶
| Instance Type | Supported GPUs | Supported NVIDIA GRID driver version | Installation instructions |
|---|---|---|---|
| All other instance types | GPUs as listed in NVIDIA's GRID release notes. | GRID 14.0 (511.65)+ | See below for instructions. |
Download and Install AMD GPU Drivers¶
| Instance Type | Supported GPUs | Supported NVIDIA GRID driver version | Installation instructions |
|---|---|---|---|
| ESXI and physical, non-virtualized | AMD Radeon™ Pro (Technology Preview) |
AMD Radeon™ Pro driver version 17.30.1041 or newer (technology preview) |
Contact Teradici for instructions |
Installing the PCoIP Agent¶
Once the GPU drivers are present, you can download the PCoIP Installer.
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PCoIP agent machines using these cards require special configuration and have limitations beyond those documented in this guide. For more information and detailed instructions, see Teradici Cloud Access Software Instructions for Consumer Grade NVIDIA GPUs in the Teradici Knowledge Base. Additional cards will likely work, but have not been tested. ↩