Locating Agent Log Files¶
Log files for the PCoIP agent are located in the following directories by default. If you changed your agent's location during installation, the log files will be in your custom location instead.
| Component | Log file location |
|---|---|
| Graphics Agent for Windows | %programdata%\Teradici\PCoIPAgent\logs |
| PCoIP Server | PCoIP Server%programdata%\Teradici\PCoIPAgent\logs |
Note: Bundling log files for support
When investigating issues with Teradici support, you may need to provide a support file which includes system log files. Instructions are provided here.