Remote Workstation Card Agent for Windows
25.03.0
Administrators' Guide
This release is in End of Support. The software or firmware may still be available, but Teradici will no longer answer support questions or issue fixes.
Locating Agent Log Files¶
Log files for the Anyware agent are located in the following directories by default. If you changed your agent's location during installation, the log files will be in your custom location instead.
| Component | Log file location |
|---|---|
| Remote Workstation Card Agent for Windows | %programdata%\Teradici\PCoIPAgent\logs |
| PCoIP Server | %programdata%\Teradici\PCoIPAgent\logs |
Note: Bundling log files for support
When investigating issues with HP support, you may need to provide a support file which includes system log files. Instructions are provided here.
Last updated: Thursday, February 13, 2025