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PCoIP Ultra

The PCoIP Client provides support for PCoIP Ultra, the latest protocol enhancements from Teradici. PCoIP Ultra is optimized for truly lossless support with bit-exact color accuracy and preservation of content detail at the highest frame rates.

PCoIP Ultra protocol enhancements propels our industry-recognized performance into the future of remote computing, with faster, more interactive experience for users of remote workstations working with high-resolution content.

PCoIP Ultra enhancements are controlled on the PCoIP Agent. There is no configuration required on the PCoIP Client.

PCoIP Ultra is appropriate for specific use cases

For most users, the default PCoIP protocol will provide the best possible experience. Carefully review the recommended use cases in the next section to determine whether you should enable it.

When to Enable PCoIP Ultra

In release 20.01, PCoIP Ultra supports the following use cases:

  • Users requiring CPU-optimized delivery of 4K UHD, high-framerate video playback.

  • Efficient scaling across multicore CPUs, leveraging AVX2 instruction sets.

For all other scenarios, Teradici recommends that you leave PCoIP Ultra disabled. For additional detail on PCoIP Ultra technical requirements for various use cases and troubleshooting steps, refer to KB 2109: PCoIP Ultra Troubleshooting.


To take advantage of PCoIP Ultra, you need:

  • A PCoIP Agent (any type), 19.11 or later

  • A PCoIP Software Client (any type), 19.11 or later

  • The CPUs on both the agent and the client machines must support the AVX2 instruction set.

Enabling PCoIP Ultra

In order to enable PCoIP Ultra features you need to turn on GPO variables. For information on this, see Enabling PCoIP Ultra.