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Installing the Standard Agent for Linux on Ubuntu

Important: Required ports will be automatically opened

The Standard Agent for Linux installer will add firewall exceptions for the following required PCoIP ports during installation: TCP 443, TCP 4172, UDP 4172, and TCP 60443.

To install the Standard Agent for Linux software:

  1. Download and install the Teradici pcoip-agent repository, via the shell script provided here.

    Note: This installs the stable repository

    This will install the stable repository for the Standard Agent for Linux. The stable repo contains officially supported releases and is recommended for production systems.

  2. Optionally install USB dependencies, if you intend to support USB devices other than keyboards, mice, and pointer devices. If you skip this step, USB redirection will be completely disabled and bridged USB devices will not work.

    sudo apt install usb-vhci-dkms
  3. Install the PCoIP Standard Agent for Linux:

    sudo apt update
    sudo apt install pcoip-agent-standard
  4. Note your machine's local IP address. Clients connecting directly to the host workstation will need this number to connect.

  5. Enter the license registration code you received from Teradici.

    Note: These instructions are for Cloud Licensing

    These instructions assume you are using Teradici Cloud Licensing to activate your PCoIP session licenses. If you are using the Teradici License Server instead, see Licensing the Standard Agent for Linux.

    For unproxied internet connections, type:

    pcoip-register-host --registration-code=<XXXXXX@YYY-YYYY-YYY>

    For proxied internet conections, type:

    pcoip-register-host --registration-code=<XXXXXX@YYY-YYYY-YYY> --proxy-server=<serverURL> --proxy-port=<port>
  6. Reboot the desktop.

Installing on stock Ubuntu 18.04 installations

When connecting to the Standard Agent for Linux installed on a stock Ubuntu 18.04 installation, users may not be able to establish PCoIP sessions. You can work around this issue by setting the pcoip.desktop_session value in pcoip-agent.conf:

  1. Open /etc/pcoip-agent/pcoip-agent.conf in a text editor

  2. Add the following line:

    pcoip.desktop_session = ubuntu

Note: Desktop user interfaces will only be available using PCoIP

Once installed and running, the PCoIP Standard Agent for Linux takes over the graphics subsystem which is then unavailable to hypervisors. You can only view the graphical user interface when connecting with a PCoIP client.

For example, you cannot view an ESXi virtual machine console through VSphere; you must connect to the machine using PCoIP.

Once you've installed the software, you can configure it, register licenses, or connect to it.