Using Anyware Monitor
Once installed and registered, Anyware Monitor enables you to review and monitor the connection health and general information regarding the remote workstations configured in your deployment.
Anyware Monitor allows you to monitor connection status, manage sessions with remote workstations, log off users from remote workstations, and send notifications to the remote workstation.
Anyware Monitor Connection Status¶
The status of the Anyware Monitor on a workstation can be viewed by selecting the applicable workstation from the Workstation Management page. The overview and Anyware Monitor tab reports the connection status.
Session Tracking¶
Enabling Session Tracking¶
To configure the Monitor for session status tracking, the deployment Connector settings must be enabled:
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In the Admin Console, click the kebab option in the dashboard and select Edit Deployment.
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Navigate to the Connector Settings and enable the Session Tracking Toggle.
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Navigate to the Anyware Monitor section in the Workstations tab and enable the Enable Anyware Monitor toggle.
The Anyware Monitor Session tracking is now enabled.
Session Tracking¶
When the Monitor is enabled and is in a Healthy state, session information can be viewed in the Workstation's Session Information tab.
The Monitor reports the following status states:
- In Session - A user is logged into a desktop session.
- Ending Session - A pending state while the monitor attempts to log users off.
- No active users found for this workstation - No users are logged into a desktop session.
Log off Workstation Session¶
When managing session tracking, the Anyware Monitor provides the ability to log users off workstations. This gives the benefit of releasing PCoIP connections to free up licenses as well as cleaning up the workstation for next user.
To disable this feature on an individual workstation, disable the Enable Anyware Monitor toggle within the Workstation's Anyware Monitor tab.
Scope of Log Off
This action will only logout users logged into a Workstation session, not a shell session.
There are two ways user will be logged out from a session with a workstation.
Floating pool logout user when floating assignment is ended¶
When the user's floating assignment with a workstation in the floating pool is ended, the user will be logged off to free up the PCoIP session and free up the workstation to other users who can access the pool.
Admin manually Log out user in a session¶
You can manually log off a PCoIP session free up the workstation for a new user.
In the Workstation's Session Information tab, select the logout icon under the Actions column. Select a timespan in which to logout the user and confirm the action.
Anyware Monitor Manual Log out
This action is possible for any workstation regardless of it's Pool association, and will only log out users in a desktop session, not a shell session.
For logouts that are not immediate, the admin console shows the time at which the logout occurs.
When a logout is scheduled, a notification warning is displayed that a logout occurs approximately 5 minutes before the scheduled logout time. For immediate logouts, there is no logout notification.
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Example of logout warning notification on Linux
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Example of logout warning notification on Windows
Log out Attempt
If the user is not logged out due to network errors, the notification center will warn the admin that the logout attempt was unsuccessful.
Manual Notifications¶
You can send a notification to the workstation with any message of your choosing.
In the Workstation page, select Send Message, fill in message, and select OK.
The workstation displays the message to any currently logged in users of a desktop session.
Workstation Service Accounts¶
When the Anyware Monitor is installed and registered with the Anyware Manager, a service account is created that authorizes communication between the Monitor and the Manager. These service accounts are visible by navigating to the Deployment's edit page and selecting the Workstation Service Accounts tab.
To disable communication and feature functionality of a Workstation, delete all service accounts associated with the Workstation's ID in this table.
Deleting Workstation Service Accounts
This action is permanent. To reestablish communication, repeat the install process which will register the workstation again.