USB and Analog audio through PCoIP Zero Clients
This knowledge base article explains analog and USB audio behavior in PCoIP environments. When a USB audio device is used without the local USB audio driver enabled, the USB audio device is remotely bridged to the host. In this case, the audio stream data …
Knowledge Base Article Advisory Performance Peripheral Devices Zero Clients
Last modified: September 3, 2023
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Which webcams are supported by the various PCoIP host/client configurations?
Please note that some webcam models have been found to contain different hardware within the same model (possibly identified by a hardware revision number), causing these webcams to behave differently when connected to a PCoIP Zero Client. Ensure to test …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 20, 2023
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What are the USB Transfer Types?
The  Universal Serial Bus Specification  defined four types of data transfer. Data transfer occurs between the memory buffer on the host computer, and an endpoint on the universal serial bus (USB) device. Data is organized into packets before it is …
Knowledge Base Article Advisory Peripheral Devices HP Anyware Remote Workstation Card
Last modified: November 7, 2024
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What does the status of attached USB devices mean in the AWI?
In the Administrator Web Interface (AWI) of the PCoIP Zero Client you can review the status of any attached device ( i.e. monitors, usb ). The status of the device is as follows: Disconnected  or  Not Connected  - no device connected to a display port. …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: October 23, 2023
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What are the requirements for USB 2.0 (EHCI) support on PCoIP Zero Clients?
Answer: EHCI (Enhanced Host Controller Interface) is a high-speed controller standard that is publicly documented and provides high speed USB functionality. Tera2 based PCoIP Clients support USB 2.0 (EHCI) out of the box on all firmware releases. The …
Knowledge Base Article Advisory Peripheral Devices Remote Workstation Card Zero Clients
Last modified: May 1, 2025
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Why PCoIP Zero Clients cannot operate at USB 2.0 speeds of 480Mbits/s?
The most common cause of slow USB data transfers is related to the network environment.USB data transfers are sensitive to the available network bandwidth, latency, and packet loss.  Following are the few reasons that can cause the reduction in …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 5, 2023
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What USB CD/DVD drives should I consider using with PCoIP Zero Clients?
Teradici does not maintain a list of tested units. With the introduction of EHCI (USB 2) functionality, compatibility with currently manufactured DVD brands has improved greatly, particularly when the PCoIP Zero Client or PCoIP Remote Workstation Card …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
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USB Network Hub Option for High-Speed USB 2.0 Peripherals
Scenario Tera1 PCoIP Zero Clients with firmware 3.5.0 or newer supports up to 3x the USB transfer rate of previous firmware builds.  If additional USB bandwidth is required then consider: Using Tera2 based PCoIP Zero Clients Using an external USB network …
Knowledge Base Article Advisory Peripheral Devices Zero Clients
Last modified: September 3, 2023
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What is the behaviour of the Mac Fn keys with the PCoIP Software Client?
Answer: When a Macbook is configured with use all Fx keys as standard function keys  and the client is in focus either in full screen or windowed mode: If Fn + Fx is pressed the function is interpreted locally (e.g. brightness adjustment) If Fx is pressed …
Knowledge Base Article Advisory Peripheral Devices HP Anyware
Last modified: September 3, 2023
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Do PCoIP Zero Clients support biometric readers?
PCoIP Zero Clients currently support biometric readers while in a PCoIP session. In this case, the biometric reader needs to be configured as a bridged USB device if it has not already been done automatically when connected. In-session use allows access …
Knowledge Base Article Advisory Security Peripheral Devices Zero Clients
Last modified: September 14, 2023
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