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System Requirements

The Graphics Agent for macOS depends on the following system capacities and capabilities:

Host Requirements

Host machine requirements
Operating Systems
  • macOS 10.15 (Catalina) or later
Hardware Configurations
  • 2019 Intel Mac Pro Server
  • 2019 Intel Mac Mini
Remote Host Memory
  • 8GB or greater
Network Ports The following ports must be open on the host desktop:
  • TCP 443
  • TCP 4172
  • UDP 4172
  • TCP 60443
Storage At least 100MB for installation and 100MB for logging are recommended.
User Cannot be root. You must create a user account for PCoIP connections. The user name cannot contain spaces.

Important: M1 processors are not supported

The Graphics Agent for macOS requires an Intel processor. M1 processors are not supported.