Connection Manager for Amazon WorkSpaces 1.0.10 Release Notes

Release Overview

Release 1.0.10 is a maintenance update that includes package updates, security improvements, and bug fixes. Teradici recommends using this release over previous versions. This article provides a summary of key feature additions, compatibility notes, resolved issues, and known issues for this release.

What's New in this Release

This release includes maintenance and security updates.

Important Notes and Requirements

  • Ensure that the latest firmware is installed on the zero client. For current zero client information, visit the Teradici support site’s zero client product page, where you will find the most up-to-date information.
  • To upgrade, you will need to create a brand new PCoIP Connection Manager for Amazon WorkSpaces instance and redirect traffic from your previous version(s).

Release Downloads

Related Documents and Software

Release History

VersionDateDescription
1.0.102018Maintenance update, security updates
1.0.92018Maintenance update, security updates
1.0.82018Maintenance update, security updates
1.0.7May 2017Maintenance update, security updates
1.0.6Jan 2017Maintenance update, security updates
1.0.5Aug 2016Maintenance update, security updates, bug fixes
1.0.3Oct 2015Maintenance update, bug fixes
1.0.2Oct 2015Support for Tera2 Zero Client FW 5.x and security updates
1.0.1Nov 2014Maintenance update, security updates
1.0.0Oct 2014Initial release

Compatibility

Compatibility NotesEndpoints
 Tera2 PCoIP Zero Client
The PCoIP Connection Manager for Amazon WorkSpaces is compatible with Tera2 PCoIP Zero Clients on firmware 4.8.0 or higher.

Version 1.0.10 or higher of the PCoIP Connection Manager for Amazon WorkSpaces is the recommended minimum version required for Tera2 Zero Clients on firmware higher than 5.5.1 to connect to Amazon WorkSpaces.
Zero clients on firmware 5.0.0 or higher will not be able to connect to Amazon WorkSpaces on version 1.0.1 or earlier of the PCoIP Connection Manager for Amazon WorkSpaces.
Zero clients on firmware higher than 5.5.1 may experience issues trying to connect to Amazon WorkSpaces on version 1.0.6 or earlier of the PCoIP Connection Manager for Amazon WorkSpaces.


Resolved Issues

None.

Known Issues

Incorrect error is returned if zero client firmware does not support Amazon WorkSpaces (65145)

If a zero client is on a firmware earlier than 4.6.0, the PCoIP Connection Manager for Amazon WorkSpaces will cause a connection failure with an incorrect error message. It will report:

Error 6602: Command failed. Please report this failure to your system administrator. hostname missing from hello message

Note that the minimum firmware for connecting to Amazon WorkSpaces through the PCoIP Connection Manager for Amazon WorkSpaces (v1.0.7) is firmware release 5.5.1.

Vague error message from WorkSpace connection failure in diagnostics (58448)

If the diagnostics tool fails during one of the WorkSpace connection phases, the failure response is either Failed to get a response from Connection Manager or Got an error response from Connection Manager.

Workaround:

For more details following a diagnostics failure during one of the WorkSpace connection phases, review the latest Connection Manager log file:

$ less /var/log/Teradici/ConnectionManager/pcoip-connmgr*.log

System update overwrites the current version of OpenSSL (33653)

If an administrator performs a system update (apt-get upgrade or apt-get update openssl), the update will potentially replace OpenSSL with an earlier version.

Diagnostic tool will not attempt all tests upon one diagnostic failure (22842)

If one of diagnostic tool steps fails, then the tool will not run subsequent diagnostic steps.

Workaround:

As each diagnostic step fails, resolve the cause of failure and rerun the diagnostic tool.

Diagnostics tool cannot run from more than one console at a time (14546)

Running the Diagnostics tool from more than one console at a time is not supported. When viewing details, the results from the most recent run on any console will always be shown.