PCoIP Software Client for Windows Release Notes
Release Overview
These release notes provide a summary of key additions, compatibility notes, resolved issues, and known issues for the PCoIP Software Client 3.8.0 for Windows.
What's New in This Release
Connectivity to Amazon Workspaces with Multi-Factor Authentication
PCoIP Software Clients can now connect to Amazon Workspaces without requiring PCoIP Connection Manager for Amazon Workspaces. Additionally, the client supports multi-factor authentication when connecting to Amazon Workspaces.
Session Takeover Behavior Change
A slight behaviour change has been made to the session takeover feature. If a client connects to a remote desktop that is already connected to another client, the previous connection is closed and a new connection is established with the new client.
Previously the remote desktop window on the first client would fade to black when the connection is closed and a dialog informed the user "You have been disconnected because you logged in from another location". The dialog now remains but the remote desktop window is closed immediately.
Enhanced Security and Stability
This release contains improvements and enhancements around the security and stability.
Release Downloads
Related Documents and Software
- Teradici PCoIP® Software Client 3.8.0 for Windows Administrators' Guide
- Teradici PCoIP Remote Workstation Card Firmware 5.0.1 Release Notes
- Open-source and third-party components
Release History
Version/Build | Date | Description |
|---|---|---|
| 3.5 | April 2018 | GA release |
| 3.6.1 | July 2018 | GA release |
| 3.7.0 | October 2018 | GA release |
| 3.8.0 | February 2019 | GA release |
Supported Clients | |
|---|---|
| PCoIP Software Client for Windows | PCoIP Software Client for Windows is compatible with the following Windows operating systems: Note: PCoIP Software Client for Windows does not operate with Windows Embedded Standard 7 or Windows Embedded Standard 8 systems.
|
Supported Hosts |
|---|
| Teradici Cloud Access Software agents |
| PCoIP Remote Workstation Card |
Resolved Issues¶
None.
Known Issues¶
Bridged USB devices disconnected when switching to Windowed Mode (54679)¶
When the client has more than one monitor, switching from Full-screen to Windowed mode will disconnect all bridged USB devices.
Incompatibility between PCoIP Software Client for Windows and virtual KVM application Synergy (52396)¶
There is a known incompatibility between PCoIP Software Client for Windows and the virtual KVM application Synergy (http://symless.com/synergy). The Synergy application can interfere with the keyboard handling of the PCoIP client and cause sometimes a single or no keypresses to be transmitted to the PCoIP agent. This issue was observed with Synergy 2016 and may be present with other Synergy releases.
Workaround:
Disable Synergy when using the PCoIP client.
Connection > USB Devices client dialog does not list any USB devices (42270)¶
At times, after a session starts, the Connection > USB Devices dialog does not list any of the USB devices connected to the client.
Workaround:
Reconnect to the session or physically unplug and reconnect the USB devices connected to the client.
Wacom Intuos Pro and Intuos 5 tablets cannot be bridged (41045)¶
These tablets work as a pointing device when a session is not active, and when the tablet is not bridged while a session is active. When the tablet is bridged, the device manager application running on the remote host displays a warning icon next to the tablet and the tablet does not work.
Intuos PTH-660 and PTH-860 tablets are not impacted by this issue.
Workaround:
Avoid bridging Intuos Pro and Intuos 5 tablets.
Cancelling large USB file transfer fails (40817)¶
Cancelling a large file from being copied to, or from, a USB flash drive while bridged in PCoIP software client fails to function. The file will continue to copy until finished.
Workaround:
Do not try to cancel large file transfers.
SanDisk Cruzer USB devices do not work if the PCoIP session is disconnected while a file transfer is in progress (40769)¶
SanDisk Cruzer USB devices do not successfully re-bridge after the PCoIP session was disconnected during an active file transfer.
Workaround:
If possible, avoid disconnecting the device or the session while file transfers are in progress. If a disconnection does occur while transfers are in progress, physically unplug and reconnect the device to the client. If the device fails to mount as a mass storage device after the previous step: 1. Find the SanDisk Cruzer in Device Manager. 2. Right-click on the device and select Uninstall. 3. After uninstall completes, physically unplug and reconnect the device to the client.
USB keyboards do not work in bridged mode (40580)¶
Keyboards do not work when bridged. This affects both Windows and macOS PCoIP Software Client.
Workaround:
Do not bridge the keyboard. Keyboards function correctly when locally terminated.
Client window size is not remembered when crossing multiple monitors (32597)¶
When stretching the client window across multiple monitors, client window size is not remembered for session reconnects.
Mouse out of sync due to scaling in dual high-resolution displays (29862)¶
Connecting a PCoIP Software Client session with dual high-resolution displays in full-screen mode (2560x1600 for example) to a hard host that does not support high-resolution displays may result in unexpected behavior. For example, one or both displays may be scaled to single link DVI resolutions without the client also scaling, resulting in unsynchronized mouse movement.
Workaround:
Set client desktop to single link DVI resolutions. Alternatively, upgrade host GPU to support dual-link resolutions (Tera2 hosts only)
Audio input in PCoIP Software Client with PCoIP Remote Workstation Card does not work (26355)¶
When in session with a PCoIP Remote Workstation Card, PCoIP Software Client supports audio out from the host, but not audio into the host.