Licensing Overview

PCoIP Management Console Enterprise is enabled through subscription licensing provided on a per managed device basis for terms of one and three years. Licenses can be added together to achieve the total number of necessary managed devices, with packages available in sizes of 100, 500, and 1,000 managed devices.

Licenses come by email after you order them and contain one activation code for each license SKU ordered. Activation codes (also known as entitlement IDs) have an alphanumeric format of 0123-4567-89AB-CDEF.

The following is an example of the email content for 3x100 license SKUs:

  Note: License keys shown next are examples

The license keys shown next do not contain real activation codes.

Description: Teradici PCoIP® Management Console Enterprise – 1 year, 100 devices

Activation Code: 0123-4567-89AB-CDEF

Quantity: 1

SKU: MCE1Y0100

Valid Until: 12/31/2016

________________________________________

Description: Teradici PCoIP® Management Console Enterprise – 1 year, 100 devices

Activation Code: 4567-89AB-CDEF-0123

Quantity: 1

SKU: MCE1Y0100

Valid Until: 12/31/2016

________________________________________

Description: Teradici PCoIP® Management Console Enterprise – 1 year, 100 devices

Activation Code: 89AB-CDEF-0123-4567

Quantity: 1

SKU: MCE1Y0100

Valid Until: 12/31/2016

Contact your reseller to obtain your license key for PCoIP Management Console Enterprise or go to http://connect.teradici.com/tryMC to request a free trial license. For more information on license options and packaging, see http://www.teradici.com/products-and-solutions/pcoip-products/management-console or one of Teradici’s resellers,

License Requirements and Restrictions

The following requirements and restrictions apply for PCoIP Management Console Enterprise:

  Caution: Return all licenses before migrating

If your PCoIP Management Console appliance will be moved to another server or replaced with an upgrade, you must return all the PCoIP Management Console licenses before the migration and then re-activate the licenses after the migration.

  Note: Deactivating license reverts PCoIP Management Console to Standard Edition

PCoIP Management Console will run in Standard Edition mode when all its licenses are deactivated.

Expiry Notifications

The Management Console interface displays a notification when licenses are about to expire, when they have expired, when you are approaching your licensed device count limit, and when you have reached the limit.

Support and Maintenance

Use the activation code you received to request Teradici Support and Maintenance.

For more information on Teradici support and maintenance, see http://www.teradici.com/products-and-services/global-support-services/pcoip-product-support-maintenance.

License Scripts

Teradici provides shell scripts that let you activate, view information about, and deactivate PCoIP Management Console Enterprise licenses. All scripts are located in the PCoIP Management Console VM console’s /opt/teradici/licensing directory and require you to connect to your PCoIP Management Console VM console. See Logging in to the PCoIP Management Console VM Console.

Activating Licenses

Before you can activate your license, you will need your activation key. If you are activating from behind a proxy, you will also need the IP address and port number of your proxy server.

Activating Your PCoIP Management Console License

To activate your PCoIP Management Console Enterprise license:

  1. Connect to your PCoIP Management Console VM console and log in using the admin account and password. See Logging in to the PCoIP Management Console VM Console.
  2. Run the following command:
    /opt/teradici/licensing/mc_activate_lic.sh -k <entitlementID>

    where <entitlementID> is the activation key you received via email.

    Example: /opt/teradici/licensing/mc_activate_lic.sh -k 1234-5678-90AB-CDEF

Activating Your PCoIP Management Console License from behind a Proxy Server

Activating PCoIP Management Console Enterprise license when the PCoIP Management Console is located behind a proxy server requires appending a -p parameter that defines the proxy parameters.

To activate your PCoIP Management Console Enterprise license when the PCoIP Management Console is located behind a proxy server:

  1. Connect to your PCoIP Management Console VM console and log in using the admin account and password.
  2. Run the following command:
    /opt/teradici/licensing/mc_activate_lic.sh -k <entitlementId> -p [<user:password>@] <proxyhost:port>

    where:
    <entitlementID> is the activation key you received via email.
    <user:password>] is optional. If user is provided, password must also be provided.
    <proxyhost:port> is the IP address and port number of your proxy server.

    Examples:

Viewing Installed Licenses

Once your license is activated, its information is stored on the PCoIP Management Console VM.

To view installed licenses:

  1. Connect to your PCoIP Management Console VM console and log in using the admin account and password. See Logging in to the PCoIP Management Console VM Console.
  2. Run the following command:
    /opt/teradici/licensing/mc_view_lic.sh

The script will output the following information:

Deactivating Licenses

It is important to deactivate a license when you no longer need it, for example, when you decommission a VM. This frees up the license and makes it available for a different PCoIP Management Console Enterprise deployment.

 

Note: Deactivating license reverts PCoIP Management Console to Standard Edition

PCoIP Management Console will run in Standard Edition mode when all its licenses are deactivated.

Deactivating Your PCoIP Management Console License

To deactivate your PCoIP Management Console Enterprise license:

  1. Connect to your PCoIP Management Console VM console and log in using the admin account and password.
  2. Run the following command:
    /opt/teradici/licensing/mc_return_lic.sh -f <fulfillment_ID>

    where <fulfillment_ID> is the ID assigned to the license after it was activated.

    Example: /opt/teradici/licensing/mc_return_lic.sh -f 12345678
     Note: Finding fulfillment ID
    To find your fulfillment ID, see Viewing Installed Licenses.

Deactivating Your PCoIP Management Console License from behind a Proxy Server

Deactivating PCoIP Management Console Enterprise license when the PCoIP Management Console is located behind a proxy server requires appending a -p parameter that defines the proxy parameters.

To deactivate your PCoIP Management Console Enterprise license when the PCoIP Management Console is located behind a proxy server:

  1. Connect to your PCoIP Management Console VM console and log in using the admin account and password. See Logging in to the PCoIP Management Console VM Console.
  2. Run the following command:
    /opt/teradici/licensing/mc_return_lic.sh -f <fulfillmentId> -p [<user:password>@] <proxyhost:port>

    where:
    <fulfillmentID> is the ID assigned to the license after it was activated.
    [<user:password>] is optional. If user is provided, password must also be provided.
    <proxyhost:port> is the IP address and port number of your proxy server.

    Example: