System Requirements and Compatibility¶
Requirements¶
Before installing the PCoIP Remote Workstation Card Software, ensure the following requirements are met:
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PCoIP host and zero client are loaded with a compatible firmware release. See Firmware and Remote Workstation Card Software Compatibility Matrix
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The Host Driver Function is enabled on the PCoIP Host Card. See section PCoIP Remote Workstation Card Software Installation.
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Has a supported Linux distributions. See Tested Linux Distributions.
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Administrator has root permissions.
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Wacom tablet users may have to update the Linux kernel Wacom driver. Please see About Local Tablet Driver for further details.
Compatibility¶
The compatibility matrix below lists the firmware releases and the compatible PCoIP Remote Workstation Card Software releases. We recommend that you install the PCoIP Remote Workstation Card Software release that corresponds to the firmware uploaded to the Remote Workstation Card and PCoIP Zero Client.
Some features added to new releases of the Remote Workstation Card Software require firmware upgrades on the PCoIP Remote Workstation Card and/or PCoIP Zero Client.
Software Client USB support
USB devices connected to Teradici Software Client hosts are not supported when connecting to Remote Workstation Cards or Remote Workstation Card Agents.
Firmware and Remote Workstation Card Software Compatibility Matrix¶
| PCoIP Remote Workstation Card Software Release | Recommended Remote Workstation Card Firmware Release | Recommended Zero Client Firmware Release | Compatible Firmware Release |
|---|---|---|---|
| 21.01 | 21.01 | 21.01 | Remote Workstation Card: 20.10 Zero Client: 20.10 |
| 20.10 | 20.10 | 20.10 | Remote Workstation Card: 20.07 Zero Client: 20.07 |
Note
The Remote Workstation Card Software for Linux package is a source code package. This package is used to create a binary RPM that can then be installed. Tested Linux Distributions lists the Linux distributions the package was tested with. The package might work on other Linux distributions, but Teradici makes no guarantees. Problems with the package should be reported via the Teradici Support Site.