Frequently Asked Questions¶

The following are answers to commonly asked questions when contemplating how to develop custom Anyware Clients using the Teradici Anyware Client SDK.

Q: Can I brand the pre-session client with my company logo and colors?

A: Yes. Your HP agreement will contain detailed information about corporate logos. Follow the HP branding guide for including the PCoIP trademark in your final design.

Q: Are there guidelines for using the HP and PCoIP Brand?

A: Yes. Refer to http://www.teradici.com/docs/brand-guide for details.

Q: Does the SDK support localization?

A: Yes. In pre-session you have complete flexibility to create clients that incorporate customizations. In-session, you can use the locale parameter to pass a locale to ClientSession.

Q: Does my client need HP licenses to operate?

A: The client itself does not need a license to operate, but the Anyware agents that it connects to do require licenses. License handling is performed by the PCoIP Broker or Anyware agent, depending on the connection type. It is not handled by the client.

Q: How can I add additional functionality to my Anyware Client?

A: If you have requirements that go beyond the default capabilities of the Client SDK, you can integrate the Virtual Channel SDK. The Virtual Channel SDK gives you the ability to create custom Virtual Channel plugins which stream data between clients and hosts.

Q: Will my client work with all Anyware agents?

A: Yes. The PCoIP protocol works with Cloud Access and Cloud Access Plus.

Q: What support options are available for the Client SDK?

A: HP offers Developer Support and Professional Services options for SDKs and APIs. Please contact your HP account manager for details.