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PCoIP Support Bundler Tool

Teradici may request a support file from your system to help troubleshoot and diagnose PCoIP issues.

Customizable Script

This script can be customized, in the case where the log files are located in a different location the script should be updated appropriately.

To create a support file:

  1. Open a terminal window.
  2. Launch the support bundler: 
    /usr/lib/x86_64-linux-gnu/pcoip-client/examples/support-bundler/pcoip-client-support-bundler
    The file will be created and placed in the /tmp directory.