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This section describes how to install and uninstall the Anyware Software Client for macOS.

Before You Begin

Before installing a Anyware Software Client:

  • You must be logged in as an administrator to the client machine.
  • Close any existing Anyware Software Client applications.

Installing the Anyware Software Client

  1. Copy the Anyware Software Client disk image file PCoIPClient.dmg to your desktop.

  2. Double-click the file to mount the volume.

  3. Accept the license agreement by clicking Agree.

  4. In the PCoIPClient volume window, drag the PCoIPClient icon into the Applications folder icon to install the program.

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  5. To optionally create an alias on the desktop or the dock:

    • Double-click the Applications folder icon to open the folder.
    • Drag the client application to the desktop or dock.
  6. To eject the volume when you are finished, drag it to the trash.

Installing the Software Client in Silent Mode

The following section outlines how to install the Anyware Software Client in silent mode. Note that you must authorize the application to run in silent mode. To install the Anyware Software Client on macOS in silent mode, run the following commands:

  1. Attach the .dmg file:

    yes | hdiutil attach <pcoip client installer>.dmg 
  2. Delete the current Anyware Client:

    rm -R '/Applications/'
  3. Install the new Anyware Client:

    cp -R '/Volumes/<pcoip client installer>/' /Applications
  4. Unmount the drive afterwards:

    yes | hdiutil unmount <pcoip client installer>

Updating the Software Client

To upgrade to a newer version of the Software Client for macOS, download and install the new version in place. You do not need to uninstall your current version; your settings will be preserved.

Updating the Software Client in Silent Mode

To upgrade to a newer version of the Software Client for macOS in silent mode, you must first uninstall the existing installation. Once that is done, perform a fresh install of the client.

Uninstalling the Anyware Software Client

  • Navigate to the Applications folder and drag the PCoIPClient program to the trash. -Or- Right-click the application and select Move to Trash.

Troubleshooting PCoIP Session Connection Issues

If you encounter issues with your PCoIP Session, please see the following KB article: This article details some potential causes and fixes for common connection issues.