Skip to content

System Requirements

The following table outlines the system requirements for the PCoIP Software Client for macOS:

System Version Required
PCoIP Software Client Operating Systems
  • macOS Catalina (10.15)
  • macOS Mojave (10.14)
  • macOS Big Sur (11.0) This OS does not support connecting USB devices to a remote desktop.
  • Apple M1 Hardware This processor does not support USB or PCoIP Ultra
Compatible PCoIP agents All PCoIP agents and versions should work. Teradici recommends using the same version of PCoIP Agent as PCoIP Client.
Compatible PCoIP Remote Workstation Cards TERA22x0 with firmware 5.0.1+.
Customers may still connect to a non-brokered PCoIP Remote Workstation Card by connecting to the FQDN of the workstation instead of the PCoIP Remote Workstation Card.
Compatible PCoIP Host Software*
  • Remote Workstation Card Software for Windows: 20.04
  • Remote Workstation Card Software for Linux: 20.04
IPv Support IPv4 supported

*Only required when connecting to PCoIP Remote Workstation Cards.

Hardware System Requirements

For different display configurations Teradici recommends certain processor and RAM combinations:

Remote Workstation Platforms

PCoIP Host Software must be installed on Remote Workstation machines to enable keyboard and mouse functionality.