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Enhanced Audio and Video Synchronization

Enhanced Audio and Video Synchronization provides improved full-screen video playback, reducing the difference in delays between the audio and video channels and smoothing frame playback on the client. This improves lip sync and reduces video frame drops for video playback.

This feature introduces a small lag in user interaction responsiveness when enabled. Using enhanced audio and video synchronization will reduce the maximum frame rate.

Enhanced A/V Sync is enabled on a per-display basis, so you can dedicate individual displays to playback without impacting responsiveness on the others.

To use enhanced A/V Sync:

  1. If you are in full-screen mode, reveal the menu bar on the display you want to enhance by moving the mouse cursor to the top of the screen.
  2. On the display you want to enhance select View>Enhanced A/V Sync to toggle the enhanced sync mode.

PCoIP Ultra AV-Lock Tech Preview

PCoIP Ultra AV-Lock enables regulated synchronization of audio and video frames and reduces dropped video frames during video playback. For some use cases, such as video editorial, audio video synchronization is critical, including under various network conditions (such as congestion) that may be present with remote work. For information, and to get access to this preview, go to the Teradici Tech Preview Program page.

Persistent Display Topology

The Enhanced Audio and Video Synchronization feature is persistent across sessions from the same client, provided that the display topology has not changed.