Viewing Windows Event Viewer PCoIP Agent Logs¶
You can view high-level session and connection events generated by the PCoIP agent and Cloud Access Manager in the Windows Event Viewer.
PCoIP Agent Events¶
To view events using the Windows Event Viewer:
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Navigate to Start > Control Panel > System and Security > Administrative Tools and double-click Event Viewer.
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Navigate to Event Viewer (Local) > Windows Logs, right-click Application, and select Filter Current Log.
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In the Event sources drop-down list, select PCoIPAgentService and click OK.
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Select an event to view its details.
The next example shows typical PCoIP agent session and connection events that you can view in the Windows Event Viewer.
Key events to watch for in the event viewer logs:
| Event ID | Key | Notes |
|---|---|---|
| 88 | SESSION_START | |
| 89 | SESSION_END | |
| 90 | LAUNCHER_EXIT | |
| 91 | CONNECTION_TIMEOUT | |
| 92 | CONNECTION_FAILURE | |
| 93 | SESSION_REDIRECTION | |
| 94 | SESSION_INTERRUPTION | |
| 95 | SERVICE_STARTING PCoIP | Agent service starting. |
| 96 | SERVICE_STOPPING PCoIP | Agent service stopping. |
| 97 | SESSION_RESUMING | |
| 98 | VIDEO_DRIVER_REPAIR_ERROR | |
| 99 | FLEXERA_SERVICE_ERROR | |
| 100 | VCHAN_LOADER_EXCEPTION | An exception was thrown in a PCoIP virtual channel plugin. |
| 101 | NO_AGENT_ERROR | The PCoIP agent process could not be detected. |
| 102 | VCHAN_LOADER_INTERNAL_ERROR | An internal error has occured. |
| 103 | VCHAN_LOADER_BAD_INVOCATION_ERROR | The PCoIP virtual channel loader utility was invoked incorrectly. |
| 104 | AGENT_PROCESS_TERMINATED_ERROR | The PCoIP Agent process was terminated. |
| 105 | SSO_PIPE_CREATION_ERROR | The Single Sign On framework was unable to establish a secure connection with the Teradici Agent. |
| 112 | SERVICE_START_ERROR PCoIP | Agent service cannot be started. |
| 113 | SERVICE_INTERNAL_ERROR | |
| 114 | SERVICE_ADMINISTRATIVE_MESSAGE |
Cloud Access Manager Events¶
If you are using Cloud Access Manager to start and stop your host machines, the CAMIdleShutdown process will log events as well. Follow the same procedure
| Event ID | Description |
|---|---|
| 95 | CAM Idle Machine Shutdown service starting |
| 96 | CAM Idle Machine Shutdown service stopping |
| 114 | Machine will be checked for idle state. |
| 115 | Shutting down idle machine. |