Troubleshooting License Issues¶
Teradici includes a license validation utility that scans your local system and any connected physical or cloud-based license servers for active licenses, and informs you of when your license subscription expires. For more information, see FAQ - Licensing HP Anyware in our Knowledge Base.
To run the license validation tool, type:
pcoip-validate-license
For more detailed information on pcoip-validate-license
, type:
man pcoip-validate-license
To list your licenses and their expiration status, type:
pcoip-list-licenses
For more detailed instructions on pcoip-list-licenses
, type:
man pcoip-list-licenses
Tracking Usage Over Time¶
Teradici Local License Server users can use our open-source script, which displays the maximum HP Anyware license concurrent usage for a license server over time. For more information, refer to our Github page.
Teradici Cloud Licensing users can write a short script that runs pcoip-list-licenses
periodically (for example, every 60 minutes) on any PCoIP agent machine to track license usage.