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PCoIP Remote Workstation Card Agent for Windows Installation Guide

Before you proceed with installation, a few prerequisites must be met.

Prerequisites

These instructions assume you have already built the remote desktop machine, and that the machine meets the agent's requirements.

A few other things to confirm before proceeding:

  • You should have already installed the Host Software for Windows on the desktop machine.

  • The desktop machine requires the following ports to be open: TCP 443, TCP 60443, TCP 4172, and UDP 4172.

  • You should be able to run applications as an administrator.

  • The PCoIP Agent must be able to execute PowerShell scripts. If your PowerShell execution policy set to Restricted, the execution policy will be automatically changed so installation can proceed. If the agent cannot execute PowerShell scripts or change the execution policy, the installation will fail.

  • On Windows 2008 R2 or Windows 7 desktops, the PCoIP Agent must be able to simulate Secure Attention Sequence. SAS is enabled by setting a Windows GPO variable as described here.

  • If you are using a PCoIP Local License Server, you'll need to know its URL and port numbers.

Installation Overview

Once your prerequisites are in place, you can proceed with installation. Here's a brief overview of the process:

  1. Temporarily connect a physical display, mouse, and keyboard to the machine for installation.

  2. Download or transfer the PCoIP Remote Workstation Card Agent for Windows installer to the system.

  3. Install the PCoIP Agent using one of these methods:

    • Using the installer's setup wizard for a guided, interface-driven process, or

    • Silently using a script

  4. If required, configure the agent software.

  5. Disconnect physical display, mouse, and keyboard.

  6. Connect to the desktop using a PCoIP client.

If you're ready to start, proceed to installation.