Making a Connection from a PCoIP Client¶
Important: Accept login dialogs first
macOS login dialogs will prevent PCoIP client connections from succeeding. Before you attempt to connect a PCoIP session, you must log in to the remote computer, using the account that will accept PCoIP connections, either at the physical machine or via VNC or screen sharing.
After dismissing all log in dialogs you may then log off, and connect remotely via PCoIP.
Connection troubleshooting
If you are unable to connect, we have troubleshooting information that can help. See Troubleshooting Connection Issues.
Once you've installed and configured your Graphics Agent for macOS, you're ready to accept incoming connections from remote PCoIP Clients. PCoIP clients are remote endpoint devices available in as software or firmware and make secure PCoIP connections to the remote desktop through the installed Graphics Agent for macOS.
For more information about PCoIP client connectivity requirements and usage instructions, see the following documentation:
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Software clients:
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Mobile Clients:
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Zero clients:
PCoIP Agent Deployment and Client Connectivity Requirements¶
PCoIP clients can connect to your desktops hosted in proof-of-concept, cloud, or datacenter deployments. Requirements and network security levels will vary depending on your deployment type. See Supported PCoIP Architectures for each deployment's components and requirements.
Managing Client Connections¶
In most cases, PCoIP clients connect to PCoIP agents through a connection broker. The broker is responsible for matching users to their available desktops, and then establishing the PCoIP session with their selected resource.
PCoIP agents do not need to be configured to use these brokering services. All relevant configuration is done at the broker, which then communicates with the agent.
Brokering Options¶
There are several ways you can manage client connections to remote desktops
Direct Connections¶
In direct connection scenarios—where a broker is not involved—the PCoIP agent acts as its own broker. In these cases, a client user will provide the IP address or FQDN of the agent machine to their client, and the connection is made securely with no intermediate step.
PCoIP Anyware Manager¶
PCoIP Anyware Manager is a cloud-based service available as part of HP Anyware that centrally manages PCoIP deployments. It enables highly scalable and cost-effective HP Anyware deployments by managing cloud compute costs and brokering PCoIP connections to remote Windows or Linux workstations.
PCoIP Connection Manager¶
The PCoIP Connection Manager is provided in a bundle with the PCoIP Security Gateway, and allows self-managed brokering services. For information about the PCoIP Connection Manager, including installation and configuration instructions, see the Connection Manager and Security Gateway documentation.
Third-party Connection Brokers¶
PCoIP agents also support third-party connection brokers. For a current list of brokering partners, see PCoIP Technology Partners on PCoIP's website.