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Teradici PCoIP Graphics Agent for macOS 22.04

Always have a secondary means of access to your remote machine

Currently, the Graphics Agent for macOS can be impacted by operating system-level events which may cause PCoIP connections to stop working. To recover from these situations, you must be able to access the remote machine directly, either physically or via VNC. See Troubleshooting for help.

This guide is intended for administrators who are deploying the Graphics Agent for macOS as part of the Teradici Cloud Access Software. It assumes thorough knowledge of macOS conventions and general networking concepts, including firewall configuration.

About the Graphics Agent for macOS 22.04

The Graphics Agent for macOS is part of Teradici Cloud Access Software. It enables Teradici customers to deliver GPU-powered physical workstations to end users via remote clients.

Users include high-end knowledge workers, graphic designers, artists, and CAD/CAM designers.

A deployed Graphics Agent for macOS requires these components:

  • A host machine which provides the desktop to remote clients. The host must be supported macOS machine. See System Requirements for more information.
  • The agent software installed on the host machine.

About GPUs

The Graphics Agent for macOS uses the GPU in your Mac. You do not need to install a secondary GPU.

Where to Find Information about Other Components

This guide describes the Graphics Agent for macOS.

For complete information about all of the components used in PCoIP ecosystems, including architectural diagrams and deployment suggestions, see one of the following documents:

Cloud Access Software architectures and descriptions:

For more information about PCoIP clients, see one of the following:

For information about Cloud Access licensing, see our Licensing FAQ. Most PCoIP systems use PCoIP Cloud Licensing. For systems using a local PCoIP License server instead, refer to the following guides: