Troubleshooting Your Anyware Software Client

This section demonstrates using Anyware Software Client log files to troubleshoot problems you may encounter with your Anyware Software Client.

Anyware Software Client logs are text (.txt) files that contain system and session information about your connection. They are useful for troubleshooting problems. A new log file is created each time you use a Anyware Software Client to initiate a PCoIP session.

Client logs are placed in ~/Library/Logs/Teradici/PCoIPClient.

If you experience a problem, recreate the issue, generate a support bundle and contact Technical Support. You can also check the Community Forum for troubleshooting information about this product.