Using SNMP with a PCoIP® Endpoint

Simple Network Management Protocol (SNMP) is a communications protocol used to query and configure management information in network devices. SNMP is formally supported in Teradici firmware release 1.0 and all subsequent releases. SNMPv3 is available in PCoIP firmware 20.07, and is the only configurable option in firmware 20.10 or newer.

SNMPv3 is the more secure choice

Teradici recommends you upgrade to firmware 20.07 or newer and use SNMPv3 which is a more secure version then SNMP versions 1 and 2.

PCoIP® Zero Clients and Remote Workstation Cards include an SNMP agent that supports reporting management information to a SNMP manager. The agent does not support modifying management information. The SNMP agent also supports generating traps and messages sent to an SNMP manager when specific asynchronous events occur.

Below are examples of what you can do if you, as an administrator, deployed an SNMP manager in a system with PCoIP® Zero Clients and Remote Workstation Cards.

  • Monitor PCoIP® Zero Clients and Remote Workstation Cards and detect when they stop responding to SNMP queries.

  • Measure the PCoIP® bandwidth usage over an extended period of time to help determine whether the network is adequately sized.

  • Manage PCoIP® Zero Clients and Remote Workstation Cards by querying for attached display and USB devices

Networking Knowledge

A thorough knowledge of networking, SNMP and MIB are required to make use of SNMP with a PCoIP endpoint.

You can use any third party SNMP manager of your choice, however SNMP managers have a variety of capabilities, some do not support proprietary MIB additions or SNMPv3. Refer to your SNMP Manager documentation for available configuration and setup instructions.