Webcam Support

The PCoIP Software Client for Windows supports certain Webcam models. You must have a PCoIP Software Client 21.03 or higher and PCoIP Agent 21.03 or higher installed to enable these Webcam models. For detailed information on which models are supported and the performance metrics associated with these models, see here. This KB article also details steps on how to test and verify other Webcam models. To enable this tech preview feature, go to the Teradici Tech Preview page and the steps to enable this feature will be emailed to you.

Webcams may consume significant network bandwidth in the upstream direction from the endpoint with the webcam to the remote desktop. Depending on the webcam model and resolution, the bandwidth requirement to achieve~ 30 frames per second may be anywhere between 17 Mbps and 40 Mbps. Note that if network bandwidth availability is limited, the frame rate of the webcam is scaled back accordingly.