System Requirements

The PCoIP Management Console is intended for deployment within a secured corporate network for the management of PCoIP endpoints that are internal or external (Enterprise) to the network.

Note: PCoIP Management Console must not be accessible from unsecured networks

The PCoIP Management Console must only be accessible by endpoints from the open Internet as described within this guide. Any other exposure to the open Internet is an unsupported use of the product and will void any warranty.

Deployment

PCoIP Management Console is released in three formats. The first called Open Virtual Appliance (OVA) format with supported hypervisor platforms of VMware ESXi 6.0, 6.5 and 6.7. The second format is the Amazon Machine Image (AMI) format for services delivered using Amazon Elastic Compute Cloud (EC2). The third format is RPM which is one standard for Linux Administrators to manage software installations. The three formats feature CentOS 7.x, 64 bit as the PCoIP Management Console installation OS.

System Configuration

PCoIP Management Console requires the following minimum system configuration:

OVA format AMI format RPM format
  • 4 CPUs
  • 12 GB RAM
  • 62 GB hard drive space

    		•
  • 4 vCPUs
  • 12 GB RAM
  • 62 GB hard drive space
  • Recommended instance type: m5.xlarge
    		•
  • 4 CPUs
  • 12 GB RAM
  • 20 GB free hard drive space

    		•

    Caution: Lowering minimum system requirements

    Changing minimum system requirements, such as lowering RAM to 4 GB may produce error messages such as "Waiting for the server to start. Please refresh the page to try again." Minimum requirements help ensure you have the greatest chance for a successful deployment.

    Licensing for PCoIP Management Console

    PCoIP Management Console requires access to the activation server on the Internet, directly on port 443 or via a proxy, in order to activate a license. For more information, please see Managing Licenses Online.

    Port Numbers

    The PCoIP Management Console uses the following ports with both formats:

    • Inbound port 443: HTTPS for access to the web interface (administrative interface)
    • Inbound port 5172: PCoIP Management Protocol (management interface)
    • Outbound port 5172: PCoIP Management Protocol required for manual discovery only
    • Outbound port 443: HTTPS (licensing interface)
    • Inbound port 8080: Redirects port 80 to 8080.
    • Inbound port 8443: Redirects port 443 to 8443
    • Inbound port 22: TCP (for SSH)

    IP Address Configuration

    The PCoIP Management Console supports IPv4 and can join any network that is using DHCP. The PCoIP Management Console also supports static IP addressing. Teradici recommends giving the PCoIP Management Console a fixed IP address, either through a DHCP reservation or by assigning a static IP address. See Assigning a Static IP Address.

    Browser Compatibility

    PCoIP Management Console supports the release of each browser available at the time of product release, with the exception of Internet Explorer:

    • Firefox
    • Chrome
    • Microsoft Edge

    PCoIP Endpoint Firmware

    Teradici recommends using the latest version of firmware for PCoIP endpoints. For the latest information on current and supported versions, see the Teradici Support Center for your product page.

    Note: PCoIP Management Console requires PCoIP endpoints have a minimum firmware release installed

    PCoIP Management Console require PCoIP Zero Client endpoints with firmware release 5.0 or later installed and Remote Workstation Cards with firmware 5.0 or later installed. If you have endpoints running previous firmware versions, please use PCoIP Management Console 1.10.3 to 1.10.8 or each endpoint’s Administrative Web Interface (AWI) to upgrade to the latest firmware for each endpoint. For instructions, see Upgrading Endpoints to Firmware 5.0 or Later.