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About PCoIP Session Licensing

PCoIP session licenses are managed in pools, which are created at the time of purchase. Each new purchase of licenses is assigned an activation code, which will be used to activate, view, or return all the licenses in that purchase. You can use licenses from multiple activation codes simultaneously.

For example, when you purchase 30 licenses, you will receive an activation code that allows you to activate, view, or return those 30 licenses. If you subsequently purchased additional licenses, you would receive an additional activation code for each new bundle.

In this example, you own 60 licenses, managed by three different activation codes:

Licensing overview

An example of three license pools. All of these licenses can be activated on the same license server, or spread across multiple servers.

Cloud Licensing FAQ

For more information, including answers to frequently asked licensing questions, see Welcome to Teradici PCoIP Cloud Licensing.

Using PCoIP Session Licenses

PCoIP session licenses must be activated on a PCoIP License Server before they can be used. You can activate licenses on one license server, or split them among multiple PCoIP License Servers depending on your deployment requirements.

Once installed and running, the PCoIP License Server will authorize new PCoIP sessions until it runs out of available active licenses.

About the Licensing Grace Period

PCoIP agents request validation from their PCoIP License Server each time a connection is established. Once a PCoIP agent has successfully established a licensed PCoIP session, it will continue to work even if the PCoIP License Server is subsequently unavailable or offline. This grace period extends 7 days from the first unsuccessful validation attempt. This enables you to perform system maintenance or upgrades without disrupting your existing PCoIP users.

Once a connection is re-established with the PCoIP License Server, the grace period is reset. The next failed connection will initiate another 7-day grace period.

There is no user-facing indication that a PCoIP agent is in a grace period. Administrators can check the status of individual PCoIP agents by referring to the PCoIP agent logs, or by using the pcoip-validate-license command on the PCoIP Agent machine.

For specific command information, refer to the appropriate PCoIP Agent guides: