Soft Client Restrictions

PCoIP sessions between soft clients and PC/workstations with a PCoIP Remote Workstation Card are supported for desktop clients. Mobile clients are not supported.

High-level requirements for these connections:

  • PCoIP Remote Workstation Card running firmware release 5.0.1 or later.
  • Remote Workstation Card Software for Linux release 4.8.0 or later.
  • Teradici PCoIP software client release 3.8.1 or later.
  • The workstation should have xrandr version 1.2 or later installed. If an earlier version is installed, the Remote Workstation Card Software cannot activate the client topology settings at the start of a session and users might encounter problems where the client cursor and keyboard do not work.

PCoIP Remote Workstation Card Software imposes some limitations intended to prevent users from getting their system into a state where the keyboard and mouse do not work.

The limitations are summarized as:

  • Users should not try to install the Remote Workstation Card Software while connected to the PC/workstation from a soft client. For details, see Installing PCoIP Remote Workstation Card Software Binary RPM.

  • Users cannot disable the local cursor feature while connected to the PC/workstation from a soft client.