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System Requirements

The following table outlines the system requirements for the PCoIP Client SDK for Mac:

System Version Required
PCoIP Software Client Operating Systems
  • macOS Catalina (10.15)
  • macOS Mojave (10.14)
  • macOS Big Sur (11.0) This OS does not support connecting USB devices to a remote desktop.
  • Apple M1 Hardware This processor does not support USB or PCoIP Ultra
Compatible PCoIP agents All PCoIP agents and versions should work. Teradici recommends using the same version of PCoIP Agent as PCoIP Client.
Compatible PCoIP Remote Workstation Cards TERA22x0 with firmware 5.0.1+.
Customers may still connect to a non-brokered PCoIP Remote Workstation Card by connecting to the FQDN of the workstation instead of the PCoIP Remote Workstation Card.
Compatible PCoIP Host Software*
  • Remote Workstation Card Software for Windows: 20.04
  • Remote Workstation Card Software for Linux: 20.04
IPv Support IPv4 supported

*macOS Catalina Support

There are some steps that need to be carried out to enable macOS Catalina support and functionality is properly configured on the PCoIP Client SDK for macOS 19.11:

  • You need to sign the libraries and notarize your custom client with Apple before the application can run on macOS Catalina.
  • You need to sign all libraries, as well as the SessionClient executable and package and notarize these before your custom application, using the SessionClient executable, can run on macOS Catalina.

Remote Workstation Platforms

PCoIP Host Software must be installed on Remote Workstation machines to enable keyboard and mouse functionality.

Notarizing Applications to run on macOS Catalina

The PCoIP Client SDK for macOS 19.11 has been compiled with OSX SDK 10.13 and 10.14 which meets the Apple notarization requirements. For information on notarizing applications built with the SDK, see https://developer.apple.com/documentation/security/notarizing_your_app_before_distribution.

Hardware System Requirements

For different display configurations Teradici recommends certain processor and RAM combinations:

  • For up to dual 1920 x 1080 display configuration Teradici recommends 1.6 GHz dual core processor or higher with at least 4 GB RAM.
  • For up to dual 4K/UHD Teradici recommends a 3.0 Ghz quad core processor or higher with at least 2 x 4 GB RAM.