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USB Support

PCoIP Clients supports redirecting USB devices to a remote session. Administrators can set rules governing allowed and disallowed devices, device classes, or device protocols. 

Important: USB support is enabled by default

USB bridging is enabled by default. If you want to restrict or disable USB support, you can globally disable or set rules governing USB behavior via GPO settings on the PCoIP Agent.

USB Redirection

USB redirection is only intended to be used with a single instance of the PCoIP Software Client. Launching a second instance of the PCoIP Software Client while USB devices are redirected from another client may not work as expected.

Remote USB Device Support

If a pointer type USB device, for example wacom tablets, mouse, or stylus device, is remoted, you must grant computer control to enable it to rendor and move the cursor. You can enable this through the Preferences>Security & Privacy>Privacy>Accessibility location on your system settings.

Isochronous USB device Support

Some USB devices with time-sensitive information, such as webcams, are supported when connecting to the PCoIP Agent for Windows.

Additionally, Teradici's technology partners provide solutions to expand peripheral support. For more information, look for partners listed under Peripherals on the Teradici Technology Partners page.

USB Device Pressure Sensitivity

The Software Client for macOS may encounter issues with Wacom pressure sensitivity. This is as a USB handling restriction on macOS Catalina. It occurs when you want to load the USB Kernel Extension at session start up. For information on how to address this issue, see here.