Troubleshooting Your PCoIP Software Client¶
This section demonstrates using PCoIP Software Client log files to troubleshoot problems you may encounter with your PCoIP Software Client.
PCoIP Software Client logs are text (.txt) files that contain system and session information about your connection. They are useful for troubleshooting problems. A new log file is created each time you use a PCoIP Software Client to initiate a PCoIP session.
Client logs are placed in
If you experience a problem, recreate the issue, generate a support bundle and contact Teradici Support. You can also check the Teradici PCoIP Community Forum for troubleshooting information about this product.