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USB Support

PCoIP Clients supports redirecting USB devices to a remote session. Administrators can set rules governing allowed and disallowed devices, device classes, or device protocols. 

Important: USB support is enabled by default

USB bridging is enabled by default. If you want to restrict or disable USB support, you can globally disable or set rules governing USB behavior via GPO settings on the PCoIP Agent.

Remote USB Device Support

If a pointer type USB device, for example wacom tablets, mouse, or stylus device, is remoted, you need to grant computer control to enable it to rendor and move the cursor. You can enable this through the Preferences>Security & Privacy>Privacy>Accessibility location on your system settings.

Isochronous USB device Support

USB devices with time-sensitive information, such as webcams, are not generally supported. Webcam support is currently in Tech Preview

Additionally, Teradici's technology partners provide solutions to expand peripheral support such as webcams. For more information, look for partners listed under Peripherals on the Teradici Technology Partners page.

USB Device Pressure Sensitivity

The PCoIP Software Client for macOS may encounter issues with Wacom pressure sensitivity. This is as a USB handling restriction on macOS Catalina. It occurs when you want to load the USB Kernel Extension at session start up. For information on how to address this issue, see here.