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Licensing Options

Cloud Licensing Service

Thin Clients that have an internet connection will use Flexera and Flexera Operations Cloud Licensing Service (FNO) for license activation and receipt of device feature key. FNO is a cloud-based service that eliminates the complexity of managing on-premises licensing infrastructure. To view the total number of Thin Client Access licenses the user has licenses for, and how many have been used, the IT Manager will need to log into the FNO Admin Portal.

Local License Server Licensing

Users will need to install a Local License Server (LLS) for license activation and to receive a device feature key, for more information on the LLS, see here. If a user needs to add new devices and has renewals over time, they would need to keep the LLS up and running all the time.

Procuring a Thin Client Access License from Teradici

Once a customer places an order for Teradici Thin Client Access (TTCA) through the Teradici sales channel the Teradici Operations team will fufill the order. Once the order has been process the customer will receive an email from Teradici Operations with activation codes for the specific license type, perpetual or subscription, as well as links for maintenance and support. This email also advises the customer to consult the OEM Management Tool's Administration guide to activate the licenses.

Thin Client License Activation - Online

Once a customer has received the activation codes for the specific license types the Thin Client access can be established. The following steps outlines the activation process when the Thin Client has access to the internet:

  1. The customer's IT manager will need to access the OEM Thin Client management and enter the activation codes.
  2. The OEM Management Tool will pass the activation codes to the Thin Client devices to be stored in the licensing.ini file.
  3. The PCoIP Client reads the activation codes from this file.
  4. The PCoIP Client connects to Teradici's Flexera Cloud License Service (FNO) to request license activation.
  5. The FNO Licensing Service returns the device feature key to the PCoIP Client. License feature details are stored in the Persistent Trusted Storage of the Thin Client device.
  6. Teradici Thin Client Access (TTCA) license terms, M&S licenses and vendor specific features are activated on the PCoIP Client and the IT manager logs into the FNO Admin Portal to access Thin Client Licensing information for the entire deployment. Thin Client Access Online Activation

Thin Client License Activation - Offline

Once a customer has received the activation codes for the specific license types the Thin Client access can be established. The following steps outlines the activation process when the Thin Client has no access to the internet:

  1. The customer's IT manager installs the Local License Server (LLS) and enters the activation codes and requests the capability request file from the LLS. The capability request file contains license features such as license type, term and M&S term.
  2. The LLS returns the capability request file.
  3. Log into the FNO Admin Portal via a web browser and upload the capability request file. The FNO Admin Portal then returns the capability return file.
  4. Upload the capability return file on the LLS and the LLS will update its trusted storage,
  5. Enter the URL of the LLS in the OEM Thin Client Management Tool. The OEM Management Tool broadcasts the LLS URL to Thin Client devices which stores them in the licensing.ini file.
  6. The PCoIP Client reads the URL from the file and connects to the LLS to request license activation. The LLS returns the TTCA feature key to the PCoIP Client. License feature details are stored on the Persistent Trusted Storage of the Thin Client device.
  7. Teradici Thin Client Access (TTCA) license terms, M&S licenses and vendor specific features are activated on the PCoIP Client and the IT manager logs into the LLS to access Thin Client Licensing information for the entire deployment. Thin Client Access Online Activation